Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEfficient
Great Service
All the team were courteous and careful, right from the inspection, quotation, pickup, and delivery.Particularly the Tauranga driver, Alfie is worth his weight in gold! Not only a skilled driver, but he took full responsibilty for loading / packing the (huge) van, a 6hr job! And then directed, and did a lot of, the 4hr unloading! His energy, careful approach, and open "no problem" manner made the whole move a pleasure for us.
Dennis
Excellent
While there were some issues with communication regarding the day of the main move and the correct payment required, these were resolved in a timely manner. On the day prior to the main move, the team visited onsite; on the day of the main move the team were excellent. They communicated well, were courteous and very helpful. They respected our belongings and listened to our needs of the day.
Conroys were easy to work with right from quotation, pick up, storage and organising a final delivery date. All employees were very personable and took care with the packing and moving of furniture. The only improvements for me would be a more detailed list on each box - it was a mission to find some items that we needed immediately after moving in. I would have preferred the outdoor furniture cushions not to have been squashed into boxes and stored flat. I also would have preferred all linen to go into boxes together rather than some in many boxes as it took a while to find the bedding. I also would have liked duvet covers to have been folded in the boxes - rather than used as packing.
Had an issue with our washer and dryer getting missed.they sorted it pretty promptly
The uplift went really smoothly, arrived early and got everything done fast and efficient. It did take the maximum quoted 10 working days to arrive (so 2 weeks) even though when booking we were told it would be more like 4 working days and we had to phone to chase it up as we didn't hear anything for over a week. Delivery guys were also fast, friendly and efficient. Overall great service, but the biggest disappointment is that we're missing one of our boxes.
Excellent Service
Excellent service.
Efficient, organized and informative service., delivered professionally