Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEasy shift
We had booked three men and a truck, but only two came. They were great, but the drop off especially took a bit longer. We were then billed for three men, but one email to accounts got a very prompt response correcting that issue immediately. So suggest a bit better communication with clients when changes to staffing are made, and also internal communications between operations and accounts.
It all went very well apart from a slight delay, which was not Conroys fault.
Good
Had a good move with Conroy removals. The team were communicative and even though I had tight timeframes, managed to get everything done
Overall we were happy with the service and outcome. This is the second time we've used Conroy within six months. The staff were friendly and helpful. The one thing that could improve is the tracking. We received text updates and couldn't see that anything had changed. It would be good to receive updates specific to us.
Second time we have used Conroys - first was moving Melbourne to Brisbane - perfect move - ahead of schedule with zero damage. This move - Brisbane to New Zealand - once again ahead of schedule - but we do have some minor damage. Handle ripped off a tool box and I was devastated to see one of my stereo crates come off the truck "upside down" (it has wheels for f*#k sake - they go on the ground!) - as a result my rare vintage turntable has been damaged. Also got rather screwed with the Insurance aspect - had to get $100,000 cover for $60,000 worth of gear - and Yes - I did put a value on every item and it was ignored by your Brisbane staff.
Easy shift - would use them again.