Customer Reviews

Overall very good to deal with and was a very competitive price with prompt delivery of 7-8 days. 

Would be good to let people know what to expect on the day. I had already prepared a detailed inventory and labelled everything and didn't expect the guys to spend a good 45-60 mins doing another one upon arrival. We ended up loading in the rain, which had been threatening.

I confirmed with the guys on the day that the leather couch and lazy boy chair would be wrapped in plastic as had been my understanding prior so I hadn't pre-wrapped myself. They assured me this would happen. Upon delivery I saw they were not wrapped and several scuff marks, which were luckily able to be removed with leather cleaner. I took care to shrink wrap my other furniture and had existing plastic covers for the beds from a few years back. I would have bought couch covers and done this myself if needed. Aside from one slight dent in the top of the coffee table the load arrived in good condition. I did note that the original loaders in Wellington and the crew who delivered at my destination seemed to take care in handling items and navigating door frames etc. too. 

I did receive a call the day before delivery to confirm a timeframe for the next day. As it turned out, the road to the north was closed due to snow and so I expected the delivery wouldn't be occuring. I was expecting to receive a phone call, however upon hearing nothing, I rang the office around midday. The admin then made some enquiries and called back to say the truck was actually coming from the South due to a prior delivery. They turned up about 20 mins later. Would have been good to receive a call that morning to let me know one way or the other. 

Very good to deal with overall. A few improvement opportunities for communication and wrapping items.

A difficult move complicated by staff shortages on the day of packing, but the Conroy team did its best to fill the gaps and make it as seamless as possible for us. Special thanks to Thor for his efforts. 

I have used Conroys three times over the past 15 months. All have been terrific experiences but this most recent one had a couple of speed bumps.

The packers the day before uplift were okay, but one of them left his dirty shoes on and left mud throught the apartment. Then the following day the two lads who arrived to collect only thought they were collecting 3 cubic metres. I never said this and listed all my gear during the initial process. I would have thought the packers would confirm with the collection team what was set out and volume on site so they had an accurate estimate on what space they would need. 

Anyway, it all worked out and the three guys who delivered my gear were awesome! Nothing was a problem and they even repaired my coffee table which was so good of them!