Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGood Communication
Good communication. Emails were answered promptly and I was updated all the time with the movement of my goods. Will definitely use again.
Great job
The blokes did a great job of all the lifting and carrying.
Thanx
Thanx muchly guys,1st time I have done this and you were unbelievable. From pickup well managed and packed ,to smooth and efficient sailing , to delivery very quick and responsive.I will in the near future let my friends and family know of your committment to deliverying worldwide that you are the go to company .Much respect from me and mine.
Very Competent
Everyone who came to the house (unloading container and picking up empty boxes) was great -- very competent, personable crews.
Mostly excellent service. I had three movers. Two of them were great but one of them spent a lot of time talking. I paid by the hour so this affected my payment.
I reported one piece of damage to the delivery team on a sentimental piece. There was damage also to an almost new leather chair that i did not notice 'til later. These things happen with a move. But the most annoying thing is the sticky labels on fine furniture that are hard to remove, and on items like "brushed stainless" lamps that are at risk of scratching during removal. Otherwise I would give 5/5 for excellence.
I've got a few things so far that have damage, don't know about other items until I move to my permanent residence. Communication, service and all staff have been excellent during this process. Extremely good company to deal with.
The only problem we had is that the goods arrived in NZ during the holiday break, we were on holiday with family so that making a suitable time to deliver the goods was a bit difficult.
Great Service
Great service and communication. We were kept updated on where our container was at i.e. when the container was taken to the port, when it departed. We were also notified by Conroy Napier of arrival. Would definitely recommend them to someone else.
Waited more than 24 hours to hear from the Delivery team following the quarantine clearance, and I needed to chase to confirm a delivery date. Would have been good if we had received our items closer to when they were cleared. They were cleared on the Tuesday AM and we received the delivery the following Monday.