Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGood
Fantastic
A fantastic experience with the crew from Conroy's - my only suggestion to be aware of is really map out exactly what is to be packed and/or left as there were a few items left behind which I did want packed but I take full responsibility for that. The packers were very polite and friendly and did a terrific job.
Excellent cost compared to quotes from other companies. Very responsive to my enquiries. Movers at Auckland end were very friendly and careful in their handling. Movers in Wellington less so, but overall very timely. While there was some confusion between Customer Service and Operations about the delivery date, this was clarified fairly quickly.
Excellent packer and moving guys. Can't thank them enough for the care service and attention taken with our household breakables, furniture, equipment, plants etc. Communication with head office before during and after though was lacking. Still, they were contactable, and able to sort queries/issues promptly. Thanks Conroys!
Accommodating
In general everything was excellent. The packers and movers were fast and efficient and clearly good at their jobs. The price was really competitive and everything went according to plan. You were accommodating of some changes I made and always happy to help. My only issue was communicating with the office to make some changes and confirm times etc. Once I managed to speak to someone everyone was great. But I went in circles trying to do that on several occasions. Thanks for getting us where we needed to be.
Great experience everything arrived safely with no hassle
One of the bed headboards was cracked. One of the beds didn't have a plastic protector as didn't have enough to cover, so was wrapped in a blanket which left fluff all over the mattress.
The loading in Hastings was really good by the three guys and the unloading in Auckland was the same. Apart from those couple of things everything else seemed fine.
My removal day was very stressful: moving to another town, and the sale and purchase on the same day not going smoothly. However, because the Conroy guys were so lovely, they made the move really easy. They were very careful with my belongings and even vacuumed the garage! Their good humour and professionalism made a really horrible day so much better. Thank you!
The moving crews were superb - from my home on the Tuesday, to Greytown on the Friday. Ben 'One', as I called him (there was another Ben on the second leg) was outstanding in ensuring packing boxes were directed to the right rooms and generally making my move as stress free as possible.
Very prompt and good customer service