Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Overall very happy"
"Was a little slow"
Was a little slow, over 2 weeks from quote acceptance to delivery. Would be good for the person organising freight to get an email notifying item had been collected and was in transit
"A painless experience"
A painless experience. Brownie and Kelvin (who delivered my household goods), are a credit to the company; they were cheerful and helpful throughout. Thank you Conroy.
"Good shift"
Worked hard with no complaints. Good shift
"my understanding as I was told is that items that are dismantled by conroy and put together by conroy"
Pick up was great! Delivery was earlier than expected which was great. Problem was, when items were unloaded from the truck. It was very rushed, boxes that were clearly labelled were put in the wrong rooms, items that were dismantled by Conroy were left dismantled. A bedroom mirror, taken off the drawers, was either broken or fell off from normal wear and tear, however it was placed behind a different drawer and I was not informed that it had been broken, was not till later in the night when I went to put it on the drawer myself that i found it and realised it was no longer on the frame. It would've been nice if someone brought this to my attention. Also, my understanding as I was told is that items that are dismantled by conroy and put together by conroy, this did not happen with anything.
4 Stars
4 Stars
"The staff were very friendly and helpful"
Would have given a 5 star, but for 2 cupboards both having their tops broken and a big plastic container been
broken. The staff were very friendly and helpful.
"Good mover, reliable"
Good mover, reliable. The only comment I would make is that the mattress arrived a few days later than what as earlier promised. Otherwise, very good.
"Great team, lovely people all round!"
Great team, lovely people all round!
A few things were broken (mainly things with wheels), but Isuppose that is to be expected with moving things! All the fragile things were not damaged :)
thanks!
4 Stars
"Great care taken"
Great care taken with artworks thanks. Always good to know if works will be re-handled in transit as we prefer no double-handling if possible.
Overall very happy, the only minor thing to complain about would be what seemed to be a lack of urgency when moving out (but I think that this just a communication issue - the movers didnt seem to be aware that we had the new owners waiting to move in).