Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"we were very happy with service"
"Very efficient and friendly"
Your movers were terrific. Very efficient and friendly. Hard working buggers.
"Great overall service"
Great overall service...one point I would like to suggest is perhaps implementing a trackable app. for your customers. Cheers
4 Stars
there was a Scratch on the Dining room table, which the company had fixed for us
"Just a..Great company to deal with"
Just a..Great company to deal with.. A bit "Shifty...but guess that goes with the job.. Good to" Move with Real People. .."
"liked the way they all shook hands"
Packing day the boys where waiting for another packer who didnt arrive, late pm called extra 2 from Napier, still not completely finished. Loading day trying to pack truck and finish packing, we where taking boxes out to truck ourselves as they would of been there till dark. Apart from that we had one breakage of no consequence but everything was well packed and all boys where polite and freindly, liked the way they all shook hands and introduced themselves when they arrived, and all wished us well in our new home as they left. As for Albert, how he packed everthing in the truck with not an inch to spare I'll never Know!!
"Helpful staff in Wellington"
Helpful staff in Wellington for quote and backup information. A much better price than a rival company. Good moving staff with trucks who took care but one foot was lost somewhere off my fridge! That is the only little niggle!
"Your crew are fantastic"
Your crew are fantastic. Passionate and hardworking. They have very good teamwork and positive communication with each other - this is to be commended.
In our case I told Conroy on two occassions that we had 100 steps and a full houseload of stuff - this was estimated by Conroys as 4-6hrs but it took 10hrs. Luckily I had budgeted for 8hrs. This put your crew under a lot of pressure and I understand they were due to do another delivery at the end of the day. They didn't stop to eat or even have a breather. Look after your crew!
I think management needs to be more realistic about what's achieveable and build in time for lunch and short breaks.
In addition you do not take payment online. It would be good if you could have just provided me with an account number.
Best Wishes
Zef
"Good price too"
Guys were spot on time and were courteous and speedy. All goods quickly disembarked at destination. Good price too. Thanks
"only two gripes I have"
only two gripes I have
1. Is a metal lampstand that was snapped in half (I have had this for over 20 years, so it has sentimental value and not huge monetary value), I had another lamp that had a glass lampshade and this was fine, can't understand how this one could have been broken? can you recommend a welder in Christchurch so I can have it repaired? and yes I had insurance but not worth claming as it would be a small cost.
2. As removal guy was lifting my couch within the removal truck, he dropped it and broke a plastic leg off. He was apologetic and I was able to find another one from the shop I brought it from.
4 Stars
"This is the forth time I have used Conroys"
Hi
This is the forth time I have used Conroys for moves and once again we were not disappointed. The guys were fantastic even when faced with the drive way nightmare (which we had asked someone to check out in advance) just in case - this didn't seem to have happened). Scott and his boys handled this setback with a professional attitude and got on and got the job done. Very much appreciated.
Regards
Fiona
guys were super friendly and polite. apart from being a bit late to arrive which thru my plans into a bit of a spin we were very happy with service. only 1 issue with a chip out of rimu entertainment unit which i have repaired very happy.