Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"was very impressed with the delivery team"
"The good service and excellent communication were over shadowed by the damage to the goods"
It was an EQ Remove/Store/Return service. The good service and excellent communication were over shadowed by the damage to the goods. This was caused by bad handling and the indiscriminate use of wide adhesive tape.
"Both the pick and delivery team were most helpful and obliging"
Both the pick and delivery team were most helpful and obliging.
Had some minor damage to several items, which was attended promptly by local Manager.
Ther was an issue with a I-Pad that went missing over the first day that could not be resolved. Was not able to be located when all items were unpacked. A real mystery as to what actually happened.
4 Stars
"Thank you for making our move a little less stressful"
Great service! The guys loading and unloading took very good care of our possessions and we're very professional throughout the process. Thank you for making our move a little less stressful.
"This is the second time we have used Conroys and overall I am pleased with the service"
This is the second time we have used Conroys and overall I am pleased with the service. I am not completely satisfied with our shift from Rangiora to Queenstown for the following reasons. The staff that loaded us in Rangiora informed us that our house lot would remain in the container that it was packed in until it arrived in Queenstown. When our possessions arrived they had been re packed into another truck. We discovered quite a few breakages which in my opinion would have happened when moving from the container to the truck. The driver ( Robin) and the labourer ( Matt) who unpacked us were excellent.
4 Stars
"Great service over all"
Great service over all, I've used the "two men and a truck" service a few times and always had godd results ... BUT .. have just met the neighbour who is rather unhappy with the damage to her verge lawn done by the truck shifting me in! NOT a great way to start in the neighbourhood. I took a look and there are pretty decent depressions from the truck on her lawn .. her well manicured well cared for lawn!!
"Packing, removal and delivery went very smoothly with very obliging staff"
Packing, removal and delivery went very smoothly with very obliging staff. The logistics leading up to it could have been handled better. Maybe if customers are given a specific person to liaise with, who is assigned to the job it may make for less confusion. I also think that insurance should be quoted as a standard.
"Many thanks Conroy Removals"
Excellent service, everything was done as per schedule and Amanda in the Christchurch office was a pleasure to deal with as were the men who came and packed the goods to be sent to Nelson. I wasn't in Nelson for the arrival of the goods but I do understand that they were delivered promptly. Many thanks Conroy Removals.
"Friendly and competent packing and moving throughout"
Friendly and competent packing and moving throughout. The packers and movers were pleasant to have around, and worked hard in cold conditions in a job taking 4 days. They handled fragile items well - we suffered 2 furniture minor breakages which Conroys had repaired free of charge, one other in placing a heavy piece, and the glass of one large picture broken. We were particularly pleased that a TV cover that went missing was found the next day in Conroys 'lost property' and delivered out to us.
4 Stars
Anything that looks fragile should be left at the bottom, not stacked up high
Only issue I had that stopped a 5 star rating was I was not advised my belongings were on a truck on the way to me, I was to be advised. Was a surprise to be called by Scott asking if they were able to drop my gear off on Friday about an hour after the call at 1430. The guys were spot on and arrived at 1530hours, was very impressed with the delivery team.