Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe two men were efficient & punctual
"Conroys responded promptly"
My previous review last month was quite unsatisfactory (online response approx mid Feb and earlier email to Izabela George and Stuart Laurenson (10 Feb). I am pleased to say that Conroys responded promptly and efficiently to the problems identified, and went to some trouble to put things right. Everything is now in the right place and my faith in Conroys restored. Thanks Stuart!
"Packed really well"
Friendly and professional removalists. Packed really well, nothing damaged. Prompt responses to email queries as flexible throughout a time of transition. Will definitely use them again if we need to.
"Conroy's were fast and efficient in providing a very reasonable quote"
Conroy's were fast and efficient in providing a very reasonable quote. Our stuff went from Wellington to Christchurch in one working day and the guys in Christchurch were absolutely incredible fitting all our stuff into our storage unit. At the last minute we needed to organise storage as our plans were disrupted and Conroys happily held our stuff for us for an extra two days while I organised this. Thanks heaps.
"Great Service"
Great service.. Great price. Pleasure to work with
4 Stars
"they made the move a stress free experience"
We would like to thank the 2 guys who helped us shift house recently, they made the move a stress free experience.They had a wonderful sense of humour, worked very effiicently, and took great care of our possessions. We really appreciated their professionalisim and helpfulness.
There was a 1 1/2 hour delay in their scheduled arrival which wasnt a problem in the end, but feel that the operations department should have contacted us to advise this, rather than leaving us wondering when they would arrive.
Overall we had a great experience, thanks :)
"have been happy however this time..."
Have used Conroys before and have been happy however this time was a litte disappointed that our bed base was ripped being unloaded from the truck and our cabinet was snapped in half when being lifted up I understand that accidents happen but some responibilty should be conroys as they could have been advoided
4 Stars
" kept us up to date with everything as it happened"
Thank you for your email. The service was great seeing as you were working in with another company (Nuss Sydney) You enabled us to get our boxes here to New Zealand very quickly and delivered to the door. You kept us up to date with every thing as it happened and that was good for us. Every one was very helpful. So a very big thank you. Sue MacKinven
The two men were efficient & punctual. After the move I paid with a cheque & I said to them I was quoted $325 plus insurance but I was unaware how much the insurance was as although I had asked for insurance I had never been actually quoted for it? The men knew nothing about the insurance? Shortly after they left I noticed a chunk of wood missing from the rear of one of the lounge chairs. I decided not to complain about that & thought I could get it fixed somehow. Since then I have received an email & another invoice for the insurance. Firstly I believe that the insurance was far too excessive & if I had been quoted this amount I would never have accepted. It was after all just a 10 minute journey & a minimal load. If you expect me to pay the insurance invoice I would like to know firstly why I was not advised of the exact amount & secondly what you intend to do re the damage.