Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"very helpful"
the staff were very helpful. and friendly.
4 Stars
A misunderstanding in time? I was at the St Pauls at 7.30 am but your people turned up at 7.45! Ok because of this you missed 1 star in the rating.
Regards Leo, for Napier Civic Choir.
4 Stars
4 Stars
"Good quoting and follow up prior to move"
Good quoting and follow up prior to move. Great packers, really good uplifters. Well communicated regarding transit and delivery. Unloaders OK good and friendly but appeared to be in a hurry. Some minor damage to three pieces of wooden furniture, which was covered by insurance (well to take out). Taken away by Conroys promptly for repair.
4 Stars
Please Note: as reported to Conroy's Napier staff on moving out day (Mon 21/3/16), damage was caused when staff moved the 3 seater sofa from upstairs at 14 Outlook Terrace, Taradale. This damage is a 25cm long by 4mm deep (approx) deep gouge/scratch to the stair well interior wall that requires plastering and repainting of that interior wall to repair it. Conroy's staff member Tim took photo's of this damage. I would like to be contacted by Conroy's management as confirmation that Conroy's will pay the costs of the necessary repairs to this wall.
Additionally please note that we were advised by the Napier office of Conroys at the time of booking this move that the delivery of our furniture at Wellington would be between 8am and 9am on the Tues 22/3/16. When the truck did not arrive by 10am that day I call the Conroys dispatch office at Porirua and was told that our container of furniture had arrived from overnight, but that it couldn't be delivered until mid afternoon because they were busy with other jobs. The furniture turned up at 4pm which was a quite anoying given we had planned for the morning arrival and took a full day off work when we need not have done so. However the delivery staff from Porirua were very good and patient with us when they unloaded our furniture into storage at Welllington which was much appreciated.
Regards
Gary
4 Stars
"very efficient"
There were some issues - my washing machine doesn't get the hot water and some of my drawers are affected - off their runners I think but generally they were very efficient.
"so much less stressful"
Janelle Mayberry in your Australian Office was an absolute pleasure to deal with right fom the very beginning. Extremly helpfull and thorough. Even when we had a slight delay on arrival of our goods she was in constant contact with us to ensure everything was okay. She helped to make an international move so much less stressful. Thank you.
4 Stars
"Friendly efficient movers"
Great easy move. Friendly efficient movers.
2 bookcases had wet corners and mould. It cant be from the container that was wet as Adam said. It is the only 2 articles with damage. Any ideas? The wood was swollen and wet.