Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"the gentlemen delivered our things was excellent"
"Great team"
Great team. Shift went well
4 Stars
"the crew were helpful and went the extra mile"
The team packing our treasures in Okere Falls were very good and loading the next day was stress free. We had irreplaceable items and they were treated with extra care. All of the crew were helpful and went the extra mile.
"Not very professional"
The truck used to pick and deliver our belongings had no warrant - so we were delayed a day while it had work done on it. - Not very professional. The staff who did the shift however were efficient and did a good job.
"Only problem we had was truck was not quite big enough"
Only problem we had was truck was not quite big enough when moving out of our old house and we needed the van to come and collect five or six items inculding queen bed. When delivering furniture a week later there was some damage to the dining suite chairs and a platter was broken, when we unpacked, but that is what we pay insurance for.
On the storage form I filled out there needs to be Nelson on the form as I had to tick Christchurch which was the nearest branch of the storage sheet.
4 Stars
"Everything was packed superbly"
Very good. Polite. Professional. Everything was packed superbly and removed in good time. Would use again.
"We have used Conroys recently for the third time"
We have used Conroys recently for the third time. This latest time we didn't even bother getting other quotes as we hade been happy with them in the past. The service was very good and evrything arrived when we were told it would, which was a relief. there were a few minor breakages, but nothing to get wound up about.
"reasonable pricing"
Waited all day in the afternoon for the removal guys to come but they did not arrive and did not give us any notice.
But other than that good service with reasonable pricing.
"so much easier than i thought"
Moving from akld to hastings was so much easier than i thought. No having someone come round to itemise all our household stuff, i just gave a list to their office and the quote was given via e mail. The fabulous young guys who actually did the move were outstanding. Professional, funny, respectful and best of all; knew how to pack all our things so they turned up in one piece. So, to Ryan, Trinity and Antz, thanks guys, you are the best and Conroys are lucky to have you on their staff!
You should be able to present an ESTIMATED cost to the customer as soon as you know what port it's going to. It should be communicated on first contact; not "before we can bring you your things". If I have to pay Conroy, you should be providing that information before I have to ask you for it. The actual portion where the gentlemen delivered our things was excellent.