Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat experience
Overall I am very pleased. *Conroy's offered the most competetive pricing. *The admin team seemed quite short on the phone on some days, but as a whole were helpful. *The boys doing the heavy lifting and moving are absolutely fabulous! They were kind, friendly, respectful and overall very careful with our goods. *I did have issues with communication both on moving out and in. On both occasions the truck was more than 1.5 hours late. I am more than understanding that not everything can run exactly on time, but I would have appreciated a call or a text just to say there was a delay and that we had not been forgotten about. But overall so so happy with the service.
Most of the service was excellent, with cheerful hardworking crews, but we have been frustrated when unpacking by somewhat vague box labelling, and perhaps over paper cushioning some boxes.
Pretty good overall
Very good
Quick and easy to deal with. No dramas or hassles with specific instructions.
Overall I was very happy with the movers. The overnight service was great, the movers took good care of my furniture and the movers were very polite. It was also very good value for money compared to your competitors.
However, I wish I was given more warning about moving my plants. I was told moving plants was totally fine, but a lot of them ended up with broken branches on arrival, and a couple plants look like something had been sat on top of them. This was disappointing. If I had known I probably would have moved these myself.
Great
Great customer service and communication around dates and what was happening. I would use Conroys again.
Apart from a light cover that was accidentally broken, but the company has taken responsibility it good. The guys worked hard unloading our belongings.
Helpful
Staff in Nelson were very helpful clarifying any issues I had. The 6 young men who moved all my furniture were very courteous clarifying where the loads were going & checking that they'd had it right. The 3 men in Chch were also very courteous & clarified issues as they went along. I felt that 3 more personal would have been helpful as the load was very heavy to handle & a lot of it. They didn't complain I just observed.
We had such a great experience from start to finish dealing with Conroys. On the day of our move we had 2 young guys turn up eager as to get started and that they did. They moved our whole 5 bedroom house together like clock work and didnt stop until it was all in the truck. Alot of banter through out the move made it less stressful and we all had fun along the way!
Would absolutely use them again in the future.