Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Everything happened on the dates arranged which was great"
"Very good service"
Very good service. Pick up and delivery was fantatstic. Only thing that could be improved was confirming an actual pick up time.
"arrived in good condition and on time"
One of the people loading my furniture in gisborne was very unfriendly and uncommunicative.not a very good representative for your company I didn't think...but it arrived in good condition and on time.. Thanku
"I have used Conroy several times now"
I have used Conroy several times now. The staff are always pleasant and obliging. They are a credit to the company. The owners can be proud of them.
"A job well done by a couple of good concinsious workers"
A job well done by a couple of good concinsious workers. It was frustrating and dissapointing the move started two hours late through no fault of the workers?
"Conroys ops went the extra distance"
Moving from overseas is always stressful and when two different companies are involved you expect some hiccups. Conroys on this end kept me informed. The Oz side of the removal was slow and Conroys ops went the extra distance to deliver my goods. Thanks.
"The Team were very friendly and worked hard"
I am only able to give feedback for the packing up of our belongings and uplifting from the property. Our belongings are stored in a container until we purchase our new home in Nelson. We hope that we receive the same great service when our items are delivered in Nelson and no damage done to our belongings. The Team were very friendly and worked hard over the 2 days!
4 Stars
"I was kept well informed by office staff"
I was not on site during time of uplift so can't comment on the staff however the two staff that delivered the furniture were outstanding communicators, helpful, friendly and professional. I was kept well informed by office staff in the lead up to the move and uplift/delivery were punctual.
"made the move really easy for me"
Hi, Generally an awesome experience, everyone is really friendly and your service made the move really easy for me. Good price too!
It would have been good to have only one key contact person - when I had questions or needed to talk to someone I would end up talking to 2 or 3 people before I could get an answer.
I am a tiny bit worried about a couple of my boxes in storage. I had packed a couple myself and said to the packers they needed fragile labels - or if they wanted to repack them they could. I think I saw those same boxes near the top of the container, one with something on top of it and the corner of the box pushed in.
"Overall very good"
Overall very good
Everything happened on the dates arranged which was great. Most stuff arrived at our Napier address but a few things went to storage that weren't meant to, which would have been due to miscommunication. I suspect that a step ladder that did go into the Conroys truck to move here has been left in the Conroys truck mistakenly by the unloaders as they thought it was Conroy's ladder. (It wasn't in the Wellington house the next day when we packed up the storage items - I have two and one went to storage and one was supposed to arrive in Napier). I noticed yesterday when I went to use it and it isn't here.
Our rimu wooden hall stand has clearly been scrapped on the gravel driveway damaging one corner, scraping off wood and embedding it with gravel, I noticed today when I was cleaning it.
My plastic recipe holder was broken because it was packed with the angled piece taking weight above it in the box. It should have been top packed in a box.
The truck driver drove one of the truck wheels into our buxus hedging leaving a massive round gouge the size of the truck wheel and damaging the plants obviously. I noticed after the truck had departed.