Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Nothing broken"
4 Stars
The service was spread over two days: packing and uplifting. I thought the packers weren't up to the usual Conroy standard (I have used your service three times now). One, in particular, was very slow and when I went to clean up after the move I found one of the drawers were not completely packed and one of the cupboards hadn't been touched. So pot lids are now separated from pots. When the movers came in on Friday (Steve, Peter and Ben) expecdting it all to be done they were taken aback how much there was still left to do. Because I have used your service before I could tell on the first day that this wasn't your usual approach and was feeling nervous. The three guys were amazing and Steve remembered moving me before. The packers need more training. They were friendly. Other feedback: Texting confirmation is fiddly. Could this be automated so the I don't have to re-enter the phone or job number.
4 Stars
4 Stars
"made one major part of our move easy"
Everything ran smoothly, the crew at the Matamata end were great and always happy friendly and smiling, and the crew at the Wellington end the same. You have a great bunch of guys working for you, hope you recognise that. Thanks to Hannah and Taupea, made us feel at ease, especially as our stress levels were right up trying to find a place to live in Wellington... which we did at the last moment, nothing was an issue, it at least made one major part of our move easy. Thank you.
4 Stars
4 Stars
4 Stars
"Arranging the removal administratively was a breeze"
Arranging the removal administratively was a breeze, brilliant and impressive process done online with someone ringing to confirm, well done! With the exception of one peice of furniture which fell apart but debateable if it was just wear and tear in the first place, the rest of the furniture was well handled and in good condition. The guys went out of their way to deliver an item to another property which was over and above expectations. Probably the only suggested improvement I could make is to give the customer plenty of notice when the removal/delivery is to take place. I had a lot to organise with juggling our renovations with my work and I ended up having to cancel a meeting as I wasn't contacted until the night before to say they would be there at 8am the next morning, if I had known this earlier I wouldn't have needed to free up my whole day which cost me precious time.
"The boys from Conroy's were very efficient and professional"
The boys from Conroy's were very efficient and professional about packing up our house. We were particularly impressed with Josh - a young man with a lovely manner about him. Nothing was too much of a problem and after the initial shock of having other people packing my 'stuff' it was a relatively stress free move. Thank you Conroy's, if I was moving again you get the job!
"The removal team were great"
The removal team were great, nice people and very carefull with our belongings. The only issue we had was that we had asked for a 10:am start time and they turned up at 8am , however 2 hours was removed from the bill so all was good in the end. We also did not recieve a call the day before confirming the time. Other than that we were very happy.
"keeping me informed at all stages was good"
keeping me informed at all stages was good.
I am still awaiting the car but that is VTNZ I think.
We were moved by Chase Zac and Daniel.
They all worked efficently and well.
It was disappointing that the truck allocated was too small do the trip in one load ... which added to our costs
The men however did a wonderful job in moving our belongings.
Nothing broken and all ending up in the correct room
Thank you