Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"very happy with the service and experience"
"easy and efficient"
This was our third move with Conroy, both domestic and overseas, it was an easy and efficient move. The stafff we dealt with were friendly and helpful at all times, great bunch of blokes!
"art to watch"
It was a great experience the 2 movers we had were awesome, they stacked the truck amazingly it was art to watch. Professional prompt and really polite. It was a shame later in the day when unloading some other driver came with a less than reliable (apparently ring in) mover who put 2 holes in our wall going to fast through our new house.
"would definitely use Conroys again"
The only criticism I have is that it did take some time to get a quote (I got three different quotes with varying prices). I started the process on the 27th May and finished with us making payment on the 13th June.
However when the two men turned up to move the tables they were very polite and accommodating. We would definitely use Conroys again if we needed to remove any additional furniture.
4 Stars
4 Stars
Labelling of cartons was very poor with most cartons having the names of previous shifts on them and not ours, so hard to find where things had to go in the new house. Ensuite in old house was not packed so we had to do that the day after the shift ourselves. Last truck arrived after dark, which was awkward. On the whole a bit of a messy shift.
The shifters were delightful, hard workers and very willing to oblige. Our experience with Conroy has been very good in the past, so yes, we would use them again. Jill
"personable and helpful"
Delivery boys very personable and helpful
4 Stars
"the gentlemen delivered our things was excellent"
You should be able to present an ESTIMATED cost to the customer as soon as you know what port it's going to. It should be communicated on first contact; not "before we can bring you your things". If I have to pay Conroy, you should be providing that information before I have to ask you for it. The actual portion where the gentlemen delivered our things was excellent.
"Great team"
Great team. Shift went well
4 Stars
"the crew were helpful and went the extra mile"
The team packing our treasures in Okere Falls were very good and loading the next day was stress free. We had irreplaceable items and they were treated with extra care. All of the crew were helpful and went the extra mile.
I found the administration side of Conroys service to be excellent! they confirmed with me several days before the move and again the day before the move, confirming all details which was great! The movers themselves arrived exactly on time and were friendly and efficient. The only thing that was a bit disappointing is that we ran out of room on the truck for our belongings, so had to call in several more family members and get a couple more trailors to get the rest of the stuff on. next time i will get them to come out and look at our things to ensure the correct size truck is sent so it can all go on in one hit. Overall though ,very happy with the service and experience, will definately use again!