Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"fanatastic job"
"Generally the guys were great"
Generally the guys were great, only wish they would turn up when they said they would.
"guys were great"
The guys were great, but unfortunately they were short staffed, from what I understand because someone did not turn up for work.
"helpful and efficient"
The only real problems we had with Conroy happened before the containers got to NZ. Dijkshoorn, the firm we were using in Holland, had persuaded us to let them also ship the container load in storage in Switzerland, saying it would then all arrive at once, and we paid extra for this convenience. It didn't arrive at once, but stayed in two containers, so we paid extra for nothing - and very poor packing by the Dutch movers compared with the Swiss. While we would happily use Conroy again, we'd never touch Dijkshoorn in a milliion years - interestingly, they haven't asked for feedback. The moving crew themselves were polite, helpful and efficient - and while we have a few things damaged, nothing is because of your people.
"Everything went more smooothly than we could have imagined"
We moved one and half containers of household good from Porirua to Tauranga, had them held in storage for two and half months and then delivered them to our new address in Matua. Everything went more smooothly than we could have imagined. Great customer service. The packers and unpackers were very efficient, polite and listened to what we wanted. They did a great job. My only complaint was that the leg of an antique table was snapped- if this had been placed more carefully without others items being packed on top of the upright legs, it would not have happened. Thanks for listening to our needs and tayloring your services to suit us. Your price was more competitive than other companies and I will definitly recommend your company to others.
"All worked very well"
No suggestions about improvements. All worked very well for me.
4 Star
Some genius thought it was a good idea to put white stickers on the face of nearly all my furniture. These do not peel well so I have white patches on all my furniture. Very poor really.
This plus a lack of communication regarding confirming the delivery lead me to mark down to 4*.
4 Stars
"loaded and unloaded carefully"
Time of truck arrival was changed by phone day before move from 9am to 8am - 8:30am, we were ready and waiting for 8am and the truck did not arrive till nearly 9:30am.
Sue was emailed this feedback with no response. The later time was not an issue, however communication and staying on time could be improved.
Moving staff were very professional, quick and easy to deal with on the day, all items were loaded and unloaded carefully without any issue.
Speed of loading and unloading on the day was really good.
"easy to work with"
Great group of guys, easy to work with.
"stress free and relaxed"
Compared to thelp move from SA, Conroy was stress free and relaxed. They were helpful, kind and so considerate. I wish i had them when moving from South Africa. Keep up the fantastic job.
Lilly was a real Trouper packing up our stuff really really well to protect them.
The 2 removal guys did a fanatastic job at both ends , Neviile and his 2 IC., Great job.
I would definately use Conroy again, and will be recommending them as well.