Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
4 Stars
"obliging and well mannered"
"staff were very helpful"
Very satisfied with the service so far. Both the packers and the loaders were helpful and efficient. I would have liked to have seen a little more communication prior to the actual packing date regarding exactly what to expect.I also found most of the on-line forms extremely complicated and difficult to complete. When contacted about this your staff were very helpful.
"excellent service"
The computer desk had some wood chipped off at two of the feet, but other than that excellent service.
"willing to help with the extra items and questions"
I asked what we should do with our sets of drawers, empty them or keep them full. Customer Service said keep them full as they would wrap them and carry them or take the drawers out if it was too heavy. I didn't notice until they'd been moved to our new house that the drawers had been taped shut with sellotape which when I removed it a few hours later removed some of the varnish. I would have preferred to have removed the drawers rather then have them taped which is why I called to ask how it was done (which turned out to be different than I was told). Customer Service staff and removal staff were nice, polite and professional, willing to help with the extra items and questions.
"Very pleased with the overall move"
Very pleased with the overall move. However, some of the packing left much to be desired, like a petrol can in with linen. However, found staff very curteous and friendly.
4 Stars
"t was a pleasure to deal with you a second time"
It was a pleasure to deal with you a second time, your team is efficient and the rates are fair. I would have rated you 5 stars except that the call to say my delivery was due was made late in the afternoon of the day before delivery. I could not get through when I tried to call back to confirm that I could be home to take the delivery. Luckily I was able to take the next morning off work but it was short notice. Otherwise all was fine.
4 Stars
4 Stars
"Excellent phone and e-mail communications"
Excellent phone and e-mail communications.
All staff were helpful obliging and well mannered. Top service from top people.