Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"scheduling was excellent"
"Quick and easy"
Quick and easy removal from the Auckland flat, but when I really needed the items they forgot the main item- the bed. However they did deliver it the next day without too much hassle, so I thank them for sorting this out effectively and efficiently.
"The guys were great"
The guys were great, knew what they were doing and overcame any issues with smart solutions. Initial comms were a little confused, as the promised confirmation call did not occur.
"Nice guys all round"
This is the second time I have used your services. The first delivery last Sept I believe, was excellence personified. The guys were tremendous,worked hard and were very careful. This time they weren't so motivated, had a lot of breaks and often carried too much dropping fragile boxes. Nice guys all round, arrived on time and very couteous
"I was not told to pack boxes below 25kg"
I was not told to pack boxes below 25kg initially and so had to re pack. I was unable to contact the company to confirm collection of my goods, I tried 3 different numbers numerous times, I also emailed. It seemed that once I had paid the money the office staff lost interest! The driver was excellent, friendly and helpful.
"arrived in perfect condition!"
Just wanted to say that our goods arrived in perfect condition! It had been packed so well on your end that despite multiple stops across Canada it arrived with absolutely zero damage! My only complaint was on our delivery at this end-it took a lot longer to receive our goods than was expected because of how the company in Canada handled it. I think this is because we did not have a lot so it was low on their priorties. Thanks for your care of our household items!
"Job done quickly and delivery was on time"
Original contact (website) and response good. Job done quickly and delivery was on time. Delivery team were polite, careful and obliging. Company would not carry some heavy items (Tiles & and marbel vanity tops) 1x item of furniture, a long wooden table top was left with the tiles in the container at Auckand Airport
4 Stars
"great couple of moving guys"
Great service...and great couple of moving guys, who only had short breaks. Happy to use them again .
"efficiency & professionalism"
We were most impressed with the efficiency & professionalism of Conroys with our move recently.
My only gripe was: it takes 2 big sheets of newsprint to wrap a lightbulb, yet my terracota bird bath got wrapped in a blanket and was the first thing to fall out once the back door of the truck was opened (and smashed). Some of my outside concrete furniture also got very scratched and chipped in transit and I suspect it was because it wasn't wrapped securely enough when it first left my home and went into storage before being delivered in another truck. Which would suggest that it could have been wrapped better. But that aside, Conroys did a wonderful job and certainly made it easier than doing it ourselves and we could have broken a whole lot more than a birdbath!
"really great service"
My wife and I found Conroy Removals to be a really great service. One thing that could be considered would be to have another packet.
"respect and professionalism was first class"
you were recommended by two couples / satisfied customers I knew in Mackay Qld. I am not disappointed. Your managers at Point A (T'ville) and here at Point B (Çhçh) instilled well founded trust. The shipping, and initial guidance with paperwork issues were so appreciated. #//# I received three quotes in Qld. You were nearly the cheapest but your reputation swayed me. A special thanks to your Nelson delivery team. The respect and professionalism was first class.
The staff that delivered the shipment was very friendly. Feedback on time and scheduling was excellent.