Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Communication generally was very good"
"manners and politeness were impeccable"
Moving guys' manners and politeness were impeccable.They woked very efficiently. Confirmation of job could have been fasted (expected call on Friday) and eft payment details could have been provided to me in advance. But all in all a very good experience.
"Cannot fault the staff"
Had a couple of things broken. Website not accessible to iMacs. Cannot fault the staff very abliging and friendly.
"Everything was treated with respect"
Very happy with the service from Conroy. This is the second time I have used their services. Both times my parents belongings were uplifted and delivered by very friendly and helpful staff. Everything was treated with respect and professionally loaded into another storage unit.
4 Stars
"Shifting as you get older is a real hassle and you guys made it so easy"
We have used your company before and would not hesitate to use you again. The guys packing and unpacking where just great as were the ofice. Shifting as you get older is a real hassle and you guys made it so easy, Thankyou you all. We have recommended your company to others who have also used you.
4 Stars
"Everything was packed well"
Moving was good overall, they also transported our car. Which was pretty seamless. The truck was scheduled to arrive at 2 but didn't arrive till 5. Considering it was coming all the way from the South Island I believe that was pretty reasonable. In my past experience with another company my furniture was 2 days late. Everything was packed well, nothing broken, just a leak in one box and a wheel missing off a heater. The guys unloading were fast and friendly. Penny at the Christchurch office was always prompt with my questions.
"The packers were excellent"
The packers were excellent. The moving team was good particularly for organising the transport of the safe which was very heavy and awkward. However the additional worker employed for the day was pretty hopeless, having no idea what to do, leaving muddy footprints all over the carpets and dropping a speaker which could have cost megabucks to replace, but fortunately turned out to be OK.
"great at keeping me informed"
Taupea was great at keeping me informed. I had to call operations regarding the time the truck was due to arrive and to confirm that we were booked in. The 3 young guys that moved us were outstanding and I'd have them move me again anytime.
"made the whole thing a lot easier than i expected"
Moved up from Wellington to Havelock Nth from a good size 4 bed house, and Conroys made the whole thing a lot easier than i expected. Pack Thursday, pick up Friday, and deliver Saturday, all of which were achieved with no fuss or inconvenience. Staff have been excellent, and other than a dent in the clothes dryer, which happens and has been resolved through insurance, we have had a great experience through Conroy's..Only small issue being the excess on the insurance of $250 which makes claiming on smaller items a bit pointless, but other than that excellent.
"Very friendly and obliging movers"
Very friendly and obliging movers, a pleasure to deal with. Only negative which they corrected once I said something, was that they started moving good wooden furniture without ensuring there was blankets/padding between the furniture and the moving trollys.. Also we were meant to get a large truck and got a smaller one which meant 2 trips instead of only one..
Communication generally was very good, and that related to storage of furniture was excellent. A little bit of carelessness by staff at both loading and unloading caused some damage and breakages, but generally we were very satisfied with the way all personnel associated with our move carried out their duties. The use of a container to transport and store our furniture was much appreciated, for the reduced handling involved for and for security reasons.