Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"Once again well done"
"prompt and ongoing support"
friendly prompt and ongoing support. thanks guys
"packed really well"
Great service.All our items arrived in good condition.Large items/furniture packed really well by conroy.Nothing damaged on arrival. I would recommend conroy.
"customer service was helpful"
Quote and booking process was smooth. Christchurch end was very good, 2 guys both friendly loaded the furniture with care. Palmerston North end was not so great, one guy on his own meant we had to carry most of the furniture to the house ourselves, just lucky my sons where there at the time, i don't think it is good practice to expect one guy to be unloading heavy couches etc on his own, health and safety wise, it's no wonder he had the personality of a dead fish. Overall though the goods arrived in good order and customer service was helpful when I called to check etd, some sort of online tracking would be an improvement for the future.
4 Stars
5 Stars
4 Stars
Paid for export wrap on some items, which were blanket wrapped. Feel a refund on this aspect should be granted, also overall charge was expensive as the two men started at 8 am and finished at 1 pm, therefore feel a refund on the overall charge seems a fair compromise.
"especially repectfully"
The young men Quentin and Raukawa were very friendly, helpful and especially repectfully towards my elderly parents and their possessions of being in the house for over 53 years.
4 Stars
disappointed
I was disappointed that grease from the truck was walked through a bedroom when the furniture was picked up and then again when it was delivered. Also a side cabinet was damaged by a Stanley knife when unwrapping
"Movers were careful"
We didn't get the size and type of truck we had discussed at the onsite visit. Although we were contacted about this beforehand it made the relocation difficult. Movers were careful.
"responsive to requests"
good friendly team responsive to requests on positioning furnature at new home etc.
can't about anything. NO improvements needed thank you for a good move.
We have now moved items internationally with Conroys three times and found the service you provided excellence. We were dispappointed with the service at the England end. You reccommended Robinsons, we found the move manager who was appointed to us did not communicate well, did not listen to what we were requested. I did feedback this to Robinsons at the time.
Conroys