Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Shifting as you get older is a real hassle and you guys made it so easy"
4 Stars
"Everything was packed well"
Moving was good overall, they also transported our car. Which was pretty seamless. The truck was scheduled to arrive at 2 but didn't arrive till 5. Considering it was coming all the way from the South Island I believe that was pretty reasonable. In my past experience with another company my furniture was 2 days late. Everything was packed well, nothing broken, just a leak in one box and a wheel missing off a heater. The guys unloading were fast and friendly. Penny at the Christchurch office was always prompt with my questions.
"The packers were excellent"
The packers were excellent. The moving team was good particularly for organising the transport of the safe which was very heavy and awkward. However the additional worker employed for the day was pretty hopeless, having no idea what to do, leaving muddy footprints all over the carpets and dropping a speaker which could have cost megabucks to replace, but fortunately turned out to be OK.
"great at keeping me informed"
Taupea was great at keeping me informed. I had to call operations regarding the time the truck was due to arrive and to confirm that we were booked in. The 3 young guys that moved us were outstanding and I'd have them move me again anytime.
"made the whole thing a lot easier than i expected"
Moved up from Wellington to Havelock Nth from a good size 4 bed house, and Conroys made the whole thing a lot easier than i expected. Pack Thursday, pick up Friday, and deliver Saturday, all of which were achieved with no fuss or inconvenience. Staff have been excellent, and other than a dent in the clothes dryer, which happens and has been resolved through insurance, we have had a great experience through Conroy's..Only small issue being the excess on the insurance of $250 which makes claiming on smaller items a bit pointless, but other than that excellent.
"Very friendly and obliging movers"
Very friendly and obliging movers, a pleasure to deal with. Only negative which they corrected once I said something, was that they started moving good wooden furniture without ensuring there was blankets/padding between the furniture and the moving trollys.. Also we were meant to get a large truck and got a smaller one which meant 2 trips instead of only one..
"start to finish there were no problems"
I moved from Brisbane to Napier and found the service to be great. From start to finish there were no problems. I emailed my queries and the response was quick. My things arrived promptly and everything was still in great condition. Thanks to everyone at Conroys for making a big move that little bit easier by providing a great service..
"very professional"
Jay(?), The team leader on our job, was excellent and very professional
"impressed with the efficient and capable way our removal was done"
We were very impressed with the efficient and capable way our removal was done and also with the communication about the whole venture.
A couple of items broken on the journey took longer than we expected to fix though.
4 Stars
"This is our fifth move with Conroys"
Our overall experience was good but there were a couple of things. Some things were left behind but were quickly picked up when pointed out. Also marking of boxes with items wasn't accurate and created some issues trying to find things as we didn't want completely unpack when first moved into our new house.
Still overall we are very happy with the move and service. This is our fifth move with Conroys.
We have used your company before and would not hesitate to use you again. The guys packing and unpacking where just great as were the ofice. Shifting as you get older is a real hassle and you guys made it so easy, Thankyou you all. We have recommended your company to others who have also used you.