Customer Reviews

The 4 guys who loaded the truck in Auckland were awesome - friendly and efficient and relatively quick; bit of a communication problem however, as 2 of them arrived in a van at 9:30 to wrap beds etc but the truck was delayed and didn't arrive until 1:15. Not quite such good service at the Gisborne end - only 2 guys to unload the truck, so we helped as much as possible. Once again they were friendly and polite but not as good as the Auckland crew. Slight damage to a chest of draws unit - but everything else was perfect. Overall we were happy with the service. 

The delivery of my household effects was carried out quickly and efficiently by the crew on the day making the whole moving process less stressful.  Many thanks. 

it was difficult to be connected to the person who was able to make a firm pick up date that worked for us the customer. in the end we had to comprmise to suit the need of your company over our needs.

the driver was friendly and abliging, experienced and professional.

thank you regards Rozanna & David

Really great service especially on collection and dealing with the changes we needed to make along the way with pickup times! Customer service was really great from all involved. The drivers on pickup and delievery were friendly and professional and kept us in the loop as to when they would be arriving. Those taking my calls and liasing with me directly were fantastic and the guys who collected our furniture did a very fast, efficent job and we felt our belongings were in good hands!

Delievery wasn't quite so good - Some slight damage to our bed upon delievery as well as the lino ripped up in our new kitchen from the fridge being moved in and a wet/paint stained couch from the a leak in the truck. Since it's a rental we've had to get someone in to fix the floor.