Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"excellent job loading and unloading"
"Overall a good experience"
Overall a good experience however could improve your customer service. We received emails updating us on where our goods were which was great but once they arrived in CHCH we had no contact. I rang and asked for an approximate delivery date - was told they would find out and let me know - never heard back. I emailed and asked the same question - never heard back. I rang and left a message for Simon - again no response. Then I get a phone call at 9am saying "We will be there at 3pm today" luckily we were home.
"Everything was labelled and packed to our satisfaction"
the team were professioanl in their approach to moving our belongings and respectful of our property. Ony one piece was damaged, possibly an accident when lifting a dispay bowl with stones. They also did the move very efficiently with packing, loading and unloading to our new site. Everything was labelled and packed to our satisfaction.
4 Stars
"Excellent service"
Excellent service. Taylor, the packer did the whole household packing by himself. He worked hard all day with only a coule of 10 minute stops. I do think that a house of my size should have at least 2 people on duty. The movers, Tony and Neil were excellent. There were 3 minor breakages and one major breakage -- the glass on a valuable painting. I trust the repair will be covered by insurance.
4 Stars
Staff for packing and uplifting house cotents/furniture including delivery could be increased from 2 to 3 for smoother and quicker processing.
"excellent condition"
Container stored for 3 years and delivered to door in excellent condition.Thank you.
"Pleasant and efficient with no mishaps"
Pleasant and efficient with no mishaps with the delivery to new premises but will need to wait 12 months for return of goods in storage. Some damage to tabletop due to packing of TV on an unprotected surface.
"professional and engaging"
We had a very smooth and friendly experience with Conroys - the moving team were professional and engaging, and eager to help - very impressed. My only concern was that we had been emailing arrangements with someone who during the period of our exchanges left Conroy, and we then had no follow up with a new interface - perhaps this could be improved in future. Otherwise, very satisfied with our experience with Conroy.
"friendly guys"
Hard working friendly guys
"Furniture was well protected"
Only thing was the delivery was shceduled for between 11 and 12 and the team arrived around 10.30. Furniture was well protected and arrived safe so all good.
Chris and Jared did an excellent job loading and unloading, many thanks