Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
4 Stars
4 Stars
"Really great service"
4 Stars
4 Stars
I was a little irritated when the guys turned up and they had no idea about the furniture I wanted collected from 2 stores - I had specifically sent through invoices so they had everything they needed. I called Conroys and the man I spoke to was very helpful and said it would be sorted, and it was.
Matt and Josh were very pleasant. They both introduced themselves, worked quickly and were a credit to Conroys - great staff.
"Cost effective service but possibly under staffed"
Cost effective service but possibly under staffed. Not all of my effects were wrapped properly due to the packing staff running out of time. However all the guys were polite, hard working and fit.
If contracted staff are brought in they need some training so that they don't damage the furniture.
4 Stars
"everything arrived safelty with no breakages"
The service provided by Conroy's was very professional. From the time our furniture was collected and then delivered, everything was handled very smoothly. Our furniture and belongings were packed very well and everything arrived safelty with no breakages. Many thanks to all involved.
"very friendly"
Only downside was the weather was poor with heavy rain so boxes got wet and then since they were wet during stacking process they tended to get squashed/damaged a little. Delivery guys themselves were great and very friendly.
4 Stars
Once again good service from the Conroy boys, thanks guys
"A lack of communication regarding start times"
A lack of communication regarding start times - I had to ring the local office and find out when the packers would be at our place. Also, uplifting was meant to start at 8.30am on moving day, but the truck didn't arrive until 1pm, which made it very tight time-wise for us to clean the house after the furniture had been moved out.
Packing was excellent - so far nothing broken has been found.
Really great service especially on collection and dealing with the changes we needed to make along the way with pickup times! Customer service was really great from all involved. The drivers on pickup and delievery were friendly and professional and kept us in the loop as to when they would be arriving. Those taking my calls and liasing with me directly were fantastic and the guys who collected our furniture did a very fast, efficent job and we felt our belongings were in good hands!
Delievery wasn't quite so good - Some slight damage to our bed upon delievery as well as the lino ripped up in our new kitchen from the fridge being moved in and a wet/paint stained couch from the a leak in the truck. Since it's a rental we've had to get someone in to fix the floor.