Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"stress free move"
"Very friendly"
Very friendly bunch of guys at pick up and drop off.
"helpful and polite"
The guys were really helpful and polite.
"whole process went excellently"
Had slight miscommunication because I thought that when I confirmed arrangements per phone, I didn't realise that on-line confirmation was also required. Otherwise the whole process went excellently. Very impressed with the friendly attitude of all Conroy staff. The skill, care and expertise of the team who came to us was of the highest standard. Thank-you to you all for your professionalism.
""communication could have been better"
phone call said 10-00am arrival,truck arrived 8-30,didn,t cause any problems ,but your communication could have been better.
.Also your form of reply could be clearer.I know im dumb but i found your form on the computer confusing.
4 Stars
"Overall, good service"
One of the chairs was broken on arrival, the unpackers said it was packed on its side - it's a wooden dining chair with wooden arms - with cartons etc piled on top. A breakage could be expected! Overall, good service.
Move to NZ
I did this form yesterday but I'm glad to be able to do it again.
To follow on from yesterday I have also noticed a dent in the drivers door of the car and it looks suspiously like someone has leaned on it with their thigh and made a soft dent in it. I don't know where this happened but it was not there when I dropped the car off. Also I don't like having a dog and then having to do the barking but Heather my partner who has cancer and me with a dislocated rib and nerve damage spent two hours rearranging the garage because instead of stacking stuff so we could get a car in the boxes and furniture were just placed anywhere and we got to do the stacking and arranging.
We actually loved the experience when we were still in Boolarra, the guys packing and the help from the office was outstanding but this end has really let you down. I hate complaining about someone as I don't want them to be dismissed but it just seemed that to the driver getting home was the most important thing on his mind and the young guy with him was eager but led by the driver. I don't want these guys repremanded but they do need some instruction of some kind. The young guy is going to be a good guy for your company, he actually loves what he does and is very company pro. Maybe Chris just needs a bit of incentive or something I don't know possibly encouragement to help him along.
Thanks for the opportunity of doing this again.
Cheers, Mike Meadows.
"communicated well"
Conroy staff communicated well regarding ETA of our container. The delivery of our container and the unloading Crew were punctual at storage facility and very presentable and professional. Thank you Conroy.
"great big THANK YOU"
We had damage to our Dinning Table but no problem Manager Rod came around took a look at it and said no problem we will fix it and away it went to be fixed. We have used Conroy Removals approx 5 to 6 times before and would not hesitate to use them again.This is the first time we have had any damage. ( We did not take out their Insurance cover ) So Guys a great big THANK YOU. Wayne & Dianne Eder. Christchurch.
Thank you so much for a stress free move from Perth to Auckland. Everyone from first point of contact through to the delivery guys were friendly and helpful.