Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"All went well"
4 Stars
"The communication and service on arrival was fantastic"
Only negative was that we were not contacted until a few days before our shipment was due for pickup so we were not sure about payment or pickup time etc. The communication and service on arrival was fantastic with all our shipment being customs and quarantine cleared prior to arrival .
4 Star Move
The guys gave me the inventory to tick off while they unloaded our stuff but found that quite confussing to do as well as trying to guide them to put the furniture where it should be. The younger Maori guy was lovely and polite and talkative but the older guy was a bit stressed, wanting us to start unwrapping things as they were unloading which was fine but still a little difficult when i was directing them where to go. I heard him mutter - I can see whats going to happen here!! It was all fine in the end but just felt moving is a stressful enough situation on the client without the person doing the job stressing out on top of it all.
4 Stars
4 Stars
4 Stars
"Wonderful loading and unloading"
Extremely pleased with all my communications with all parties thank you
Wonderful loading and unloading team again thank you.
4 Stars
Would recommend removal trucks keep basic tool kit in their truck Joanne in wellington was fantastic to deal with :)
"nothing was damaged and everyone else was lovely to deal with"
The service was great except the packer didnt turn up on the day of the shift so the poor two lads doing the loading were struggling to get it done without the help of myself and some family members. He came on Good Thursday to pack most of it but never turned up on Easter Tuesday - the date of the shift. Apart from that nothing was damaged and everyone else was lovely to deal with.
"The whole process went very smoothly"
The whole process went very smoothly. Between the pick up and the shop departure it would have been nice to get an update even if it said the goods were still in the store and we are expecting the ship to depart on such a date.
The agent used in Japan was also very efficient and provided good communication. I would definitely recommend both companies to anyone moving to or from Japan.
All went well and at the pickup from naseby there was no one at the property but your staff followed our instructions and communicated well.