Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
4 Stars
4 Stars
"on time and in good condition"
"Happy with our overall shifting experience"
Happy with our overall shifting experience but disappointed that our new Webber barbecue was not protected and packed in a box as it fell while unloading and the gas fitting completely broken and lid split. It is now written off..The packers and unpackers were pleasant, considerate and careful in general. We did not get phone calls from Conroys Napier Office when promised, we had to contact them to see when they were going to deliver .
"worked really hard"
The three guys we had worked really hard with stairs at both ends. Thank you very much.
"communication and reliablity is excellent"
Customer service , communication, admin etc was outstanding , crews very pleasant and truck driver excellent ,however the fact that few packed boxes had info on them as to what was in them is a huge problem as we are renting and not unpacking the boxes which we now will have to do .there is lots of writing on the used boxes but nothing crossed out. This is an area which could be improved easily and I hope for future clients it is implemented .We would use Conroys every time in the future as communication and reliablity is excellent.Thankyou Conroys
"happy with the service"
I am happy with the service rendered though I lost the two legs of my cot and two legs of my dressing table were broken ...!
"Move went well friendly team"
Move went well friendly team. Could have been better communication but all worked out in the end.
4 Stars
4 Stars
Communication was average. Driver arrived on 5 mins notice. Happily we were home. Website transition from quote to confirmation is a bit clunky. Maybe some fields would populate automatically, like the quote number and price
4 Stars
"Nothing was too much trouble"
We had a great shift to our new house. As the weather was sunny but the ground was wet the truck couldn't get as close to ranch slider doors as we all would have liked. But all worked well with moving the items and boxes. The men put the items where we wanted them put. Nothing was too much trouble.. Yes we will have them for our next move.
Did what they wrer meant to do store goods and deliver on time and in good condition