Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery Happy
"Very helpful team"
Very good young men to move us. Only problem we had was marks left on our sofa that will require professional cleaning. Very helpful team otherwise. We didn't receive a phone call to advise of delivery time and that would have been helpful.
"Men on the truck were brilliant"
Office communication was a bit hairy. I seemed to fill out the same form over. However Deborah sorted thar,and you 'eventually' found my cheque,and the anxiety ceased. Men on the truck were brilliant.
"furniture and vehicle arrived on the dates that we were given"
Apart from one item that was damaged our experiance was a positive one ,our furniture and vehicle arrived on the dates that we were given, how ever our second vehicle is taking much longer,(at Tauranga port now}which one of your staff said maybe due to the time of year and shipping and container space which we accept ,we took the gamble of not insureing our stuff ,but would be nice if something could be done a but our damaged tv sound bar(i can send a picture) kind regards, Joe PS please pass on our thanks to the boys who were professional and happy bunch of guys that packed our stuff in brisbane.
The service was excellent however our freezer was left unplugged so we lost the entire contents of the freezer. I have photos to prove this. Unfortunately your insurance excess is $250 so Diana will not be making a claim. This was a result of laziness not an accident. You must transport households with live freezers all the time so a fundamental task to plug it in. The lads put it in the truck knowing it needed to be plugged in. Looks like we are going to have to wear the cost of your mistake. I have left a message with ? Jan in the claims department but yet to hear. She may have rung Diana but I’m hoping she will contact me re this otherwise the move went smoothly thank you. Regards Amanda ph 0272468357
4 Stars
Great Bunch of Guys
Awesome bunch of guys, very friendly, polite and helpful and delivered a great service.
Thank you
We were very happy with how our household items were moved in, everybody who was working did a great job. Were a little disappointed that we were called the night before to be told our delivery time had been changed from 830am to 1-2pm due to other job commitments. Myself and my wife had both taken the day off to get our house sorted. There was still no sign of the truck at 145pm so had to call to be advised that they would be there at 245pm. This was not the case however, the truck did not arrive till 330pm.