Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"prompt service and a friendly team"
Great Packers and Movers
Good service by the packers and removal team but admin side of things could have been a bit better - confusion over delivery date and address even though I made it clear in all the paperwork
Easy Quote & Booking
Amazin, especially Caitlin H who made the quote/booking part so easy!!
Excellent Packer
Aaron ("Lugs") from Wellington was excellent, packed up the container so well that nothing would or could move! I was impressed with the packers/movers both in Wellington and Nelson. Please pass on my sincere thanks to Aaron - he deserves a pay increase!!
Stress Free Removal
Excellent service made the removal stress free. They were a friendly happy team. Kept in contact through out the transaction. I can highly recommend using Connroy Removals.
Fantastic
Perth/WA - Napier/Hawkesbay/NZ January 2018 Fantastic until my boxs reached Napier. They sat there for about 2 weeks, without me being notified. I called the office to see how far away the boxs were.I was told thy had arrived on the 4/3/2018. I went into the office,I was going to pay for delivery,but i spoke to the office girl ad suggested as an' act of good faith' would you're company deliver my boxe free of charge since it was there muckup? This question did initially meet with resistance,after she spoke with the manager it was agreed, This conversation took place on the Wednesday thy said they had to make another delivery out my way on the Friday afternoon -so it would be somtime then! Perth Office fantastic service The delivery guys were great Napier Office Management,I question-didn't feel any compassion or empathy there.Felt like i was being brushed off. Christine
4 Stars
4 Stars
The only improvement would be time management. They said that the dropoff would be at 8.30-9 but the team got to us around 9.30-10am. There was no communication that they were going to be late. I had to follow up with phonecalls . The items move itself was done extremely well and quickly.
4 Stars
100% from NZ end, and 90% from Australia end. Mostly communication pretty good just as we get to the end a couple emails and a voice message to Megan was not returned leaving us a little frustrated but once all goods cleared to operations team advised and delivered very promptly.
4 Stars
Followed Instructions
Good service and care. Followed delivery instructions to a tee. Thank you and keep up the good service!
"Would recommend to all"
Both the packers at the Brisbane end and the unpackers at the Christchurch end were very professional and friendly. All the major items (some containing a lot of glass) travelled well with no damages, Delivery time was exceeded but this was due to unexpected delays and Conroy kept us up to date with emails. Once the housepack was Customs and MAF cleared we had delivery in two days, Would recommend to all,
Really happy with the prompt service and a friendly team who were easy to deal with. I am a bit disapointed that a couple of items were damaged, hopefully they will be sorted promptly as well.