Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
4 Stars
When calling the 0800 and office numbers, there was reasonably often no reply or a lengthy wait to have the call answered/redirected. Otherwise very efficient and accommodating service, thank you.
4 Stars
"Broken mirror'
Broken mirror on delivery - received no contact
4 Stars
4 Stars
"very good experience"
Overall a very good experience dealing with Conroys. The way you got your act together on delivery day after a mid day settlement was appreciated.
4 Stars
4 Stars
Thanks for sorting out lateness of delivery, Gary - much appreciated
"job was done well"
The truck arrived right on time and ready to go but we had requested 3 men to do the job and this was what was quoted on our contract. We were told that they were very busy and couldn't provide 3 people. However the 2 men provided did an excellent job and worked extremely hard and very careful to move our contents. This meant the job took longer and finished later than expected. As we paid in advance and there has been no communication regarding the change to our contract I am left wondering as to whether the cost charged was indeed correct. As said the job was done well but not to plan and some communication regarding this would have been appreciated.
"prompt service and a friendly team"
Really happy with the prompt service and a friendly team who were easy to deal with. I am a bit disapointed that a couple of items were damaged, hopefully they will be sorted promptly as well.
Great Packers and Movers
Good service by the packers and removal team but admin side of things could have been a bit better - confusion over delivery date and address even though I made it clear in all the paperwork
The name stickers you use on every item/box would be better if they were more easily removed (easy peel). Some cannot be peeled of very well at all and leave quite a sticky mess and the easier ones still leave part of the sticker behind. Very frustrating, especially on furniture. It makes the moving in process longer and more tedious.
In future I would make sure any furniture that should be in plastic bags, eg. couches etc, were before being loaded onto the truck as we had an unfortunate experience with our couch where it was left sitting in water in the container for the duration of storage, and went mouldy/started rotting. This couch was not packed in a plastic bag like all the others.