Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
Always Friendly
All Great
All great, correspondence, delivery team and packing materials pickup efficient and friendly. The only recommendation would be to give a bit more notice on expected deliveries. I had to call to find out that my shipment would be delivered the next day and the pickup of packing materials team just turned up.
4 Stars
4 Stars
Very Happy
Our delivery was fantastic, although we encountered a few small admin issues in the lead up (our Consultanr took unexpected leave and noone followed up, we were left to chase up ourselcvves) until this point the admin service had been exceptional will regular emails and phone calls. The delivery staff were poliypte, friendly and very helpful, nothing was too much trouble. Couldn't fault the delivery. One small issue, we found on arrival that our pre-packed tubs had been boxed on their ends despite fragile stickers - have yet to unpack but since they contain glass and china we feel this shouldbe considered when future packs/uplifts are prepared. We are still unpacking so yet to discover any damages. Overall, very happy.
4 Stars
4 Stars
Very Pleasant
Very pleasant and hard working guys to deal with. I recommend that they carry gloves for use when carrying cream coloured furniture, the odd finger mark had to be cleaned off, but not a big problem.
4 Stars
A few issues but got there in the end
From misplacing the key to my unit or it getting lost in the post and I having to make alternative arrangements with the storage company. Which was a bit of a hassle. Also advised the furniture would arrive at 10am. Didn’t arrive until 1.30. I wasn’t rung at 8am to be advised it would come later in the day. But apart from those minor mishaps I was very happy with the customer service and the guys that delivered the goods.
Sue in the office is always friendly and efficient to deal with - thanks.
The two guys who did our move were fantastic - they were on time and were very accommodating with moving some particularly heavy furniture.
The only constructive feedback is to use padding on the moving trolley, as it did damage some of our furniture.