Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Thanks heaps for moving us"
Your staff all worked like trojans to move our things and despite the weather, roadworks, and a power failure all went well! My only suggestion for the future would be for all trucks to have a small toolbox readily available to dismantle and assemble bedroom furniture. Thanks heaps for moving us. Your staff are tops!
4 Stars
Very good service girl in the office very good at helping me with my enquires everything went very well
"Excellent service"
Excellent service and the driver/removalist was very helpful
4 Stars
Impressed with their greeting and self introduction on arrival.
More communication would have been great
It would have been helpful to know how long my stuff would take to clear customs.
"Service was excellent except for the miscommunication"
Service was excellent except for the miscommunication and lack of certainty around the delivery date.
4 Stars
4 Stars
Move was good but communication lacked
I made calls to your 0800 number which went to Auckland office, and to someone in the local Tauranga office, answered by a local staff member who referred to another dept/ then a call came in from Gary, then an invoice from Sue who took my original order. It seemed as if the messages and queries weren't passed on from one to another, so maybe communication could be improved. I wasn't sure which number I was best to call, as various emails/ phone calls prior had different numbers. Maybe give customers just one place to call or contact.Overall the move went smoothly.
Thanks.
4 Stars
The guys who moved us in were really helpful, they did a great job, we have a few marks on the walls but that is to be expected given the narrow stairwells, so we thank you HEAPS! There is nothing we can't fix or sort ourselves :) Monica from Napier was extremely helpful and always put us at ease, she was clear and consice. So thank you!
The 2 guys were fantastic on removal day - nothing a bother - very pleasant to have around my home and so helpful at the other end - the quote was done very professional and friendly - a very good representative from the company - this is what sealed the quote - pretty near perfect execution - well done