Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWater leaks in Truck.
4 Stars
4 Stars
Overall very good experience, from quotation to storage, to final delivery. I was also kept well up-to-date about the whole shipment progress.However, there were some lack of communication between the admin team and the operations team in both Melbourne and Auckland respectively, as I found that neither of my special instructions for pick-up and drop-off were passed on to the operations team. Furthermore, I found it quite stressful when the delivery team in Auckland failed to keep me informed when they were running late (I don’t think the customer should have to keep following them up, especially if they end up being more than 2 hours late). However, once they arrived at the premise they were professional and efficient, which I appreciated.Other than some communication issues mentioned above, I’m satisfied with how everything went.
4 Stars
Every one was very helpful and storage at the London end has been very cheap given I couldn't take immediate posession of my goods. I haven't taken posession of my goods as yet so I can't give a full review.
4 Stars
4 Stars
4 Stars
Great communication and professional service. Your elderly gent was very nice but struggled a little with the physical demands of the move. Scheduled to have 3 men but only 2 arrived on the day.
Stickers Could Be Better
You could use stickers that peel off easier without leaving residue
Everything went very well. Truck arrived on time for packing and delivery. Only one problem was the truck must have a leak as some goods were very wet. This included out mattress on one side, and our glass table had a blanket wrapped around it and that was soaked. There was scuff marks on the back of our couch which we managed to remove with furniture polish. Our move was from Kerikeri to Taupo which involved an overnight stay for the truck, this was certainly no problem for us as it gave us plenty of time to travel down. We had a few small breakages which did not worry us, possibly our packing error, not theirs. All in all we were pleased considering the distance and time involved. Pity about the water leak.