Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
4 Stars
Every one was very helpful and storage at the London end has been very cheap given I couldn't take immediate posession of my goods. I haven't taken posession of my goods as yet so I can't give a full review.
4 Stars
4 Stars
4 Stars
Great communication and professional service. Your elderly gent was very nice but struggled a little with the physical demands of the move. Scheduled to have 3 men but only 2 arrived on the day.
Stickers Could Be Better
You could use stickers that peel off easier without leaving residue
4 Stars
4 Stars
4 Stars
4 Stars
4 Stars
Easy Experience
Overall an easy experience. The quote, organisation and delivery were very smooth. A little bit of a hassle with packing up some items that weren't meant to go and leaving a couple that were supposed to, however, everything worked out in the end.
Overall very good experience, from quotation to storage, to final delivery. I was also kept well up-to-date about the whole shipment progress.However, there were some lack of communication between the admin team and the operations team in both Melbourne and Auckland respectively, as I found that neither of my special instructions for pick-up and drop-off were passed on to the operations team. Furthermore, I found it quite stressful when the delivery team in Auckland failed to keep me informed when they were running late (I don’t think the customer should have to keep following them up, especially if they end up being more than 2 hours late). However, once they arrived at the premise they were professional and efficient, which I appreciated.Other than some communication issues mentioned above, I’m satisfied with how everything went.