Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"very helpful"
4 Stars
Your service was good, but it was a bit annoying to have to pay in advance. As a council, we would prefer to be invoiced.
4 Stars
Packing took longer than expected Maybe have 2 packers instead of one
"pleased to use Conroys again"
1. Because Conroys reuse their packing boxes on multiple jobs, sometimes there was confusion as to which items were in which boxes.2. The movers at our destination tried to reverse through a tree and cracked a fence post. Particularly as tenants, we suggest a little more care is taken, perhaps with somebody directing from outside the truck.3. Despite the above, we found the staff to be knowledgeable and personable throughout, and we would be pleased to use Conroys again.
4 Stars
Very Good Service
Very good service. Good price. Friendly staff. Furniture was well taken care of from beginning to end. Thanks for making our move as stress free as possible.
A Pleasure
It was a pleasure. Thank you.
4 Stars
4 Stars
Guys were on time, friendly and organised. Fridge handle broken off during move, movers noted this on unpack. Easy pay process. Thank you
Room for Improvement
A very good experience overall with a couple of areas that could be improved. Would recommend to others.
Water leaks in Truck.
Everything went very well. Truck arrived on time for packing and delivery. Only one problem was the truck must have a leak as some goods were very wet. This included out mattress on one side, and our glass table had a blanket wrapped around it and that was soaked. There was scuff marks on the back of our couch which we managed to remove with furniture polish. Our move was from Kerikeri to Taupo which involved an overnight stay for the truck, this was certainly no problem for us as it gave us plenty of time to travel down. We had a few small breakages which did not worry us, possibly our packing error, not theirs. All in all we were pleased considering the distance and time involved. Pity about the water leak.
Thank you Conroys for helping us relocate last week. Your team were very helpful and worked well with our volunteers and staff who came in to lend a hand.Regards from the team at Cancer Society Hawke's Bay