Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersOur experience this time was much improved on 5 years ago. Team work was very good and friendly to us and each other.
It was quick to organise the move and we were very happy with the service
The delivery was speedy an completed with professionalism The staff very friendly and courteous
Pick up date/time moved a few times, and delivery was delay by a day or two.
It was a difficult day for the guys with bad weather and poor access but they maintained a positive attitude and worked hard to make the move from Wellington to Levin for us as smooth as possible.
Fast but not so reliable about their timing. Lady dispatch officer from Auckland was rude. Hope you can improve your customer service.
The two guys were. efficient and polite. Hope they are paid well.
Over all it was a very good shift compared to others I have had in the past. A desk leg is broken off, the front of a bedside table drawer is broken off, a hall stand has a mark on the top of it, one of the men bumped a tallboy with a boxotterman, causing a mark, and a dress with artificial leather along the bottom has been ripped by being placed on top of coathangers. The men in Tauranga and Christchurch worked very hard, and were very oblidging. I expect that sometimes items get broken while shifting, it seems unavoidable. The only thing I would recommend for improvement would be hanging boxes for clothing. All my clothes were terribly creased and had to be washed or steamed to get the creases out. In Tauranga I left my medication for the day on the bench and it was packed. Packers should ask questions about medications before packing them. Also I had items with a note on, DO NOT PACK, and they were packed. The TV remote, and stand, for the TV I left for the new owner. I now have to courier her the remote. The note was plain to see. I am just telling you these things for improvement. I am very pleased with the shift. The men worked very hard, and were very pleasant. I would definately recommend your company, and should we shift north once more we, would use your company again.
Was kept up to date with all that was happening. Paperwork was easy. Only downfall was the packing. 1st pick up was cancelled as they had no packing gear. 2nd pick up turned up without bubble wrap for my breakables and not enough big boxes. Fingers crossed nothings broken.