Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersCommunication from office could be improved, felt that it was quite disjointed.
The three men who came to complete the actual move were fantastic! Polite, friendly and helpful - they are an absolute asset to your team and were a pleasure to work with.
We were more than happy with the service provided by Conroy. The staff were very friendly although the they took a ladder that specifically asked not to go. That wasn't a biggy. It saved me doing jobs that needed doing when the house was empty. Overall everyone was great. W ould have no hesitation recommending too others or using Conroys again should the occassion arrive.
Using Conroy definitely took alot of the stress out of packing up, and moving overseas. I would definitely use them again. Every body I had met with, through the moving and delivery process, were friendly and helpful.
Excellent service. The team arrived on time and the whole shift was completed in a good timeframe. Where necessary, items were blanket/plastic wrapped, including beds. Everything arrived in good condition.
Packing, storing and delivery went well. Nothing was broken, that we can see. Was good to be able to interact with the Porirua office to fine-tune arrangements.
The service was very good and overall it was a positive process.
The one thing that let me down was the fact that I was promised in writing (email) that my household contents would be uplifted first thing in the morning on the day it was booked. I had arranged this as I had to then finish cleaning and drive from Hawkes Bay to Wellington.
A message was left in my phone at the end of the working day stating the movers were doing another job and would get to me at mid day. I was not able to make contact with anyone and this meant I had to arrange to stay over another night in an empty house.
The service in chch was excellent but getting the two items that didn't fit in the container from tauranga was a lot harder.. the chaps doing the delivery did a fantastic job getting everything into the house in the rain
I was really impressed with the two men. They were on time, friendly and got in and did what they needed too. The unpacking was about rough and unfortunately my leather couch took the brunt of it. The leather is scuffed and torn in a small patch which would have been avoided if they took care coming up the steps into the house.
So that is disappointing for me but otherwise they did a good job