Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersPaul and Rowen were friendly and very hardworking. They did a great job.Thanks
The only let down was communication before delivery day
Dealing with staff at Conroys thus far has been positive, with co-ordinating the move and delivery easy. the main issue i have had was with the packing. I arranged for a special crate for an antique clock. the packers did not bring this and packed the clock in a normal box. on phoning the office, this was replaced once the clock reached Melbourne depot. Devliver and unpacking revealed other issues however with a number of pieces damaged as a result of careless and poor packing. While all boxes /items on the inventory were ticked off, there were a number of items and boxes (approx 6) that did not have sticker / inventory numbers but were clearly mine as had my name on them. One box is missing - and obviously did not have a number. this was only picked up as on finishing unpacking all boxes i identified that only 1 third of my dinner set had arrived. i then identified several other kitchen items and a piece of art was missing. A claim has been lodged.
More attention in taking care not to damage wooden furniture. Lounge suite was only 2 months old, had wooden trim. Arrived scratched and one arm had a gouge in it. Handle broken on sewing cabinet.
One piece of furniture was damaged with a few dents but is now getting quite old so not bothering to make a claim.
I am pleased as the move all went very smoothly.
Staff were very pleasant and courteous.
The contact with th ecoordinator was good and she responded quickly. She answered any questions we had as best she could. The delivery boys rang me when they were going to be late and explained why. Very helpful and nice when unloading. They were very helpful to unpack some stuff and even played a bit with my son. Pleasant interactions with the company.
there was prompt reply when we had questions, and on the day, the two guys we had where helpfull and made it a lot les stressful!
Great service, thank you!