Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat service overall. Timely communication and efficient delivery of a container-load coming from the UK. Only snag was sending a two-man team to unload a piano without appropriate equipment.
Packaging was very well done, nothing damaged, took approx 2 months, which was as expected. Better/more communication from Nz end and it would’ve been 5 stars.
you hear and read horror stories that folks have had with moving companies ... however we have had no problems with this shift ... the driver that dropped the stuff off, was friendly and polite, and double checked everything was ok before he released it ... quite impressed
The three guys who packed and collected our stuff were brilliant. A credit to your company and deserve a pay rise. They were hard working, helpful, happy and polite. Everything they packed was done really well. The original idea was that everything was packed into a container, and the container was delivered to our new home to be unpacked so that nothing was disturbed. This would have been great as the packing ability of these three guys was amazing, and everything was packed into container to avoid any disturbance. However, upon arrival at our new home the furniture was not in the container, but packed into a truck. Somewhere during this transfer there were many nicks and dings to the furniture, broken hinges, and a few boxes broken open. Nothing major but a real shame since it had been originally packed so well. The young driver who delivered the furniture was good, he tried really hard but his only help was a hired man from a company in New Plymouth who was useless. He dropped things and struggled, and was no good at all. He did seem to have a problem with his knees and back and could not lift much, and did not seem to be the type for lifting furniture. The young driver did most of it himself, with a little help from ourselves, although we are getting on in years and were not a great deal of help. Would suggest your original idea of the stuff staying in the container for the whole trip would have been the good idea. However having said all this, everything happened when it was supposed to, and the little bits of damage were not major, just a shame. Once again give those three young men who collected our stuff a pay rise, they are definitely the sort of people you need to hold on to!!
Very efficient smooth move with two points of drop off.
Other than not receiving a call when they were unable to deliver on the day, the service was excellent, my goods were delivered in good order and it was an easy move.
All good very punctual
Very good service the guys took everything in their stride and nothing was too much trouble. Thanks Conroy's.
Thank you for your services. Job was done quick and helpful. However, many of the items were not unboxed and some items did not go where they were supposed to ( washing machine left in storage and a dish washer put in the bathroom where the washing machine should be. Now that everything is u boxes I have a huge amount of boxes and paper that I need to get rid of.