Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe service was excellent and the guys very helpfull! Just waiting now for the empty boxes to be removed!
Hi,
The guys did a great job
Prompt, friendly and efficient.
The only negative was the lack of care they took with a set of drawers that managed to get paint chipped of it in four places.
Cheers
Felt some of the plastic items were overwrapped but otherwise the packing was great. Staff very obliging and efficient. Thank you.
Some of the plastic items were over wrapped but overall very good.
Good and friendly service
The 3 guys who completed our move were lovely & friendly, very hard working. Impressed with service all round from the initial phone call replying to my online query through to the actual move. Thanks!
Couldn't fault the driver or his packers / unpackers, excellent. Carefull with all house furniture / shed gear. Were a few hours later than expected at our load site but out of their hands as their early morning drop off was at a site with nil access and had to carry all down long drive way. Didn't know this though till they arrived. I had been calling Conroys after 1.5 hours of delay to find out where they were and just kept getting redirected to other Conroy centers around NZ who couldn't help. When they would pass me to Auckland number just got message machine! Very frustrating. If no one in Akl office at least other centers should know which truck/driver is tasked with the move and can ring him to find out why delay at next job so can inform client. Very frustrating sitting in a boxed up house for 3+ hours not knowing where the movers are and when you get a hold of someone they turn out to be at other part of country with no info for you! Apart from the comms issue Conroys are excellent.
Just a concern more than anything. The time for arrival for uplift kept changing and got later and later. This meant the crew had to work super hard to keep to time. One of the men hurt his shoulder as a result and had to be taken to hospital. I hope he was ok? But overall the removal guys worked super hard and we were very grateful for their assistance at a stressful time.
Arrival estimates were off - 3 hours late on uplift and 1 hour late on delivery, though you can't fault the guys doing the actual moving.Rest of the move went fast and professional, excellent work. No damaged goods.