Customer Reviews

The Australian side was on point from communications, timeframes given including NZ times, packaging, costing and general customer service.

From date landing NZ (13 Nov) to completing processing of MPI, Quarantine, Customs & delivery time  to door (storage 21 Dec) was on point.

would we use Conroys again - you bet even though our pantry was irreparable on arrival, not bad for a 4b/r move without insurance by choice. Feed or look after or treat your packers well and you get an even more elevated performance - but I guess it's a 'Pacific' thing.

It was all good!

*  Live Freezer - we organised and travelled with a 'live' freezer - I was concerned that our gear left Auckland in the morning, arrived here early afternoon and the contents of the freezer were soft and close to spoiling - this suggests to me that the freezer had not been plugged in during some or all of its days in Auckland?

* Vague labelling - a box labelled 'lounge' or 'drawer contents' gave no indication of what was in the box - this has made unpacking frustrating - 3 days to find our vacuum cleaner pipe!

* Excessive use of paper - soooooo much paper and while I appreciate nothing has been broken in transit it really is excessive to use 2 full pieces of paper for 1 miniature teapot lid! 

* A few boxes arrived with arrows going the wrong way indicating the top - others were delivered upside down.

* Great communication - thanks Jo 

It all went very smoothly but that is because we had already pacled a lot of stuff ourselves. If the one person sent to pack had had top pack everything the truck would not have got away for many hours later. Also, one or two boxes were not labelled (still had previous use labels) making it harder to put them in the correct place at the other end. However, nothing broken and the truck guys were very a very cheerful and efficient bunch at both ends.