Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Star Review
Guys were energetic and hardworking
Men were friendly and efficient
Not all of our stuff fitted into the van - may have been my error when booking but this wasn't made clear.
However, the two men were very friendly, efficient and delivered our things in a timely manner.
Change of times was very accomodating.
Customer service was right on the ball
The initial contact with Conroy's answered all my questions and having the quote so early was reassuring.
then the numerous emails from the Office indicated that your Customer service was right on the ball.
the removal day went smoothly and the two guys worked hard to pack and then load onto the container.
as the container set sail emails kept me informed re customs and quarantine. the arrival day went smoothly and the guys couldn't have been better. They met all my requirements with setting up beds etc.
however along the way I'm missing a large umbrella stand for my outdoor large umbrella. It would be easy to overlook. would appreciate if you could have a look in your warehouse . apart from the missing umbrella stand everything arrived without any breakages.
thanks for a stress free moving experience.
Good value for money
The initial booking process for the move was really easy and the cost and process was communicated clearly.
I wasn't given an exact time for when the movers were arriving on the day so I phoned reception to ask and the lady at the other end was pretty abrupt and even said she had something else she was doing. I got a time from my booking manager though who was helpful.
On the day the 3 men were so friendly and professional and got it done swiftly. I couldn't fault them and I'd use them again, good value for money.
Matthew and his team were friendly and efficient.
Matthew and his team were friendly and efficient.
the truck provided fir the move was less then ideal- no lift facility at rear and drive traction poor on metal road
The service we received was good, however if a time is quoted and confirmed then that's the time I expect people to be there. When our truck was loaded we were told 8am, truck arrived 9.20am. It had been agreed 10.00am arrival to unload, phone call at 7.15am to change to 9am, truck arrived 9.30am with only a driver. Two other men arrived 10.30ish.
Appreciated.
More information from Customer Services would have helped and prepared me for what I went through in this huge move to NZ. Like, who could have helped me understand the full protocol of Compliance of a Motor Vehicle and the costs. The packers were amazing and their work was very much appreciated. The updates via email as to where my goods were and a big thank you to all.
Recommend
Lucas and his team were great. I have already recommended Conroy's to my neighbour, who has now also booked.
My only issue was trying to contact someone at the office, hence the 4 stars instead of 5
Professional
The NZ side of the move was very professionally done. Great communication and friendly expert packers. The UK side worked out fine in the end although communication with the local agent could have been better. The company who delivered my effects were fine but wished they could deal directly rather than through an agent as that caused minor inconveniences for them and me. Otherwise great and affordable service. Sorry for the delay in submitting this review. I've been busy settling in to my lovely new home, greatly assisted by Conroy and partners. Thank you for making it easy.
Conroy Removals did a fantastic job moving our home contents. The moving guys were energetic and hardworking too! Thanks for your help!