Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFriendly team throughout all interactions.
Excellent service and was always updated and informed.
We had a great experience from start to finish. All staff members we dealt with were friendly and helpful. Our furniture and goods were well wrapped and the inventory worked well and kept everything accounted for.
The delivery and packing men were very experienced and quick. Thanks to Lynda who kept in constant contact as there were several delays for delivery due to congestion at the port.
Communication after packing and picking could had been a bit more forthcoming however once the container was booked the lines of communication was better.
Overall happy with the service, and price. Thanks Conroys
Excellent service and was always updated and informed.
Excellent service and was always updated and informed.
Having chosen Conroys because they were the only ones professional enough to send out someone to check out prior to the move, I was a bit disappointed that, despite me pointing out to the person that a truck of larger size may not get down the drive, you sent a truck that tried to get down the drive and, after sustaining minor damage to the letter box and realised they could not get under a power line, left the truck on the road and filled it from there. What's he point of a pre-move visit, I ask?
Professional, friendly, efficient and great to work with
This is the second time in 10 years we have used Conroy's to relocate us and the service was just as good the second time, professional, friendly, efficient and great to work with, thank you Conroy.
They made it simple and went out of their way to make it less stressful
Conroy made my shift to the storage unit a breeze with having work in between the shift they made it simple and went out of their way to make it less stressful. Thank you
All round, it was a great experience
All round, it was a great experience. The correspondence from the team was very quick and helpful. The only minor issue was that the movers were over 2 hours late for the removal of our effects. This wasn't make or break for us, all we wouldn've liked is to have been notified of the delay so we weren't left waiting around.
Otherwise, no complaints! Thanks heaps for making it a stress free experience.
Wasnt kept informed of progress much.
Guys were fantastic and very efficient
The moving guys were fantastic and very efficient.
Only complaint the person who organized the start time started the team too early. The team sat for 3 hrs before we got keys to house.
Punctual, cheerful and approachable with our silly questions
Brian, Taylor and Lane were so friendly and helpful and put us both at ease. This was our first time moving with a company and I would certainly recommend it. They even praised us on our packing :) Some scratches were found on our fridge/freezer but nothing horribly noticeable and when I think of all the items they moved for us, I am grateful it all arrived in tact. They were punctual, cheerful and approachable with our silly questions. We were worried a van that was too small would turn up and that they wouldn't let us pack the freezer last. In the end we had absolutely no worries at all. What a pleasure they were.
I found it quite stressful when removers were a couple of hours late in arriving however once on site they were very fast and efficient. Friendly team throughout all interactions.