Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe start of the day did not begin well, The Truck sent had a (Lazy Axel) and dug itself a lage hole at the entrance to our property before even getting through the gate. After an hours delay and a new driver (Pio) i think his name was and the helpful push of a passing Mowing Contractor's tractor, things started to happen.All three Jason, Jason, and Hamish were courteous and realised what it is to be moving from a much loved home full of memories and treated us and the furniture with respect.They are fine physically strong individuals who work well as a team. Nothing was too much trouble. They are a credit to Conroy's. This being our third "Excursion" with Conroy's. in 43 years.
Furniture was packed in very tight and looked like it had been de vaned a couple of times as packing around my lounge suite was worn through on to material. As well on other boxes
2 guys not enough to un pack as my husband assisted the guys
Only packing/loading feedback.
I received great service from conroys. The packer was respectful when working and packing my belongings. I only have!a couple of minor negative feedback.
When movers removed screws for table for ease of packing, they left these on bench. Fortunately I noted this and took them with me.
Removing legs on armchair - these I found in a random box with garage materials. The bolts were found later, unlabeled in a bedroom dresser drawer. It would have saved lots of searching for these items if they had a) been kept together.
Thanks for all. Only one small plastic item was broken.
Unfortunately my experience of one staff member on both loading and unloading has made me not rate the service higher
E received great service, 2 guys were very helpful and polite.
We were impressed & surprised in how fast these two guys worked especially under the pump of only allowing 2 men working on site due to covid Their strength, skills & experience are outstanding We felt helpless because we werent allowed to help Really appreciated their help Thankyou!
Professional removal guys turned up early and worked quickly to unpack the containers. Good attitude and safe hands all round. Mark at HQ was flexible and found a gap in the calendar at a busy time of year to schedule delivery, for which I'm very grateful.
One thought - had the short-term storage costs been more comparable with other firms we might have opted to continue to store with Conroy.
We had damaged goods on arrival in Raglan this is understandable with the journey and movement the truck would of had over the 5 day period our goods were held before arrival date in raglan. Our property should have been physically visited in Raglan not just a Google search as the truck used wasn't able to back up our driveway due to Telecom cables, if a smaller transporter was used as the driver had mentioned it would not of taken over 6 hours to unlaod.
Otherwise thanks heaps for the move. Gordon our pick up driver and Phil with drop off were top blokes and there staff working with them awesome value and great to deal with.
Cheers Tonz and Wesley
The moving team were excellent to work with.
TThere seemed to be some confusion with the dates we wanted and they changed from what was requested with no communication. I only found out the dates weren't as requested when I called the office.
It would be more efficient if the initial assessment of move that was put into iPad was then used by the movers on the day to check off the items
the movers were polite and great workers
nothing was broken on unpacking
we have been moving with Conroy’s for 21 years nothing ever breaks!!!
On the drop off our goods from storage one of the movers helped himself to out toilet four times
helped himself to water from our kitchen sink
was rough with the goods coming in
he was not our usual mover
in these covid times this behaviour is dangerous
i have a serious respiratory disease
so we had to disinfect the toilet and kitchen
Arrived promptly. Staff all very pleasant. Belongings well packed.