Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersPick up staff - not so great. 3 hours late. Around 5 people turned up, super disorgansied. No one seemed to know what to do. Super slow moving.
Delivery staff in Wellington. Two fantastic guys. Super onto it. Plan in place. Quick moving and on time!
Excellent job. Only small change I'd suggest is to ring the day before you plan to deliver, especially during a holiday season. I was rung to advise the goods would be delivered within 2 hours. I was away from home but rushed back. Otherwise great service thank you!
The price seemed high compared to moving a couple of years ago, though the guys on the ground doing the packing and delivering were very good. There was some communication issues in terms of when packers were going to come, and that took a bit of rejigging for us. I have said yes to both our use again and recommendation, but if there was a 'maybe' buttong I would probably click that one.
Excellent service.
All of shipment was delivered, which was good. The people I spoke to from Wellington office with regard to the redelivery of my goods were nice and very open. Status of my shipment from pickup in Hong Kong until arrival & clearance in Auckland was communicated by email well. As a relatively minor point, when my shipment was misdirected, communication about that could have been more proactive as I was left wondering when my shipment would be delivered and hence needed to email Conroy as I hadn't heard back from the company. However, overall very good job and so many thanks for that.
We were very happy with the communication. Nothing was broken or damaged. Delivery was swift and done carefully. Due to complexity some furniture was not assembled, although the contract listet assembly of dissembled furniture. Movers were very friendly. Overall we were very satisfied with the services of Conroy Removals.
Friendly mover staff. I would recommend clients get more notice for when the moving truck will be arriving.
Excellent friendly service from Conroys. A little late getting underway but time made up. Delivery on time at our destination and everything delivered in good condition. Thanks Conroys.
The guys who did the job were great. The only small problem was the difficulty getting through to you when calling. Would have been a 5 without that!
The guys who came to pick up our stuff were amazing, the office girls were amazing as well. Dispatch department could have been better with information as we had no idea what time truck was turning up. I had missed a call from them and they left a message but never called back and also didn't leave a time. I called 5 times and left messages and never heard back and the office girls weren't able to find out what time they were coming either. Other than that everything was great.