Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMelbourne packers were amazing, thanks guys! Communication could be better on NZ side but would recommend to friends and family.
thank you
Sarah and Roman
The Wellington based crew were amazing, in particular George who assisted in the pack of the balance of the kitchen and did the house dismantle and wrap ready for the truck to arrive and be loaded. This crew were methodical in their approach and their individual roles to ensure a smooth operation on what was probably one of the hottest days in the Valley for a while.
The Napier based crew were pleasant and very accommodating when faced with their arrival earlier than expected and my later arrival than expected.
The only minor issue was around communication for planning - but planning a move for early Jan is a bit of a challenge all round.
Very impressed how polite the boys were on arrival to do the job. The removal of furniture ,appliances, boxes was done efficiently as was the packing in the container.Our container is in storage for a few weeks so hopefully we will have the same service at the other end
all very good .staff were very good however wish there was better communication the days before the move happened . Third time using the company and have recommended the company to lots of people but there was a lack of calls the day before the move and the days before the stuff came out of storage .
We have several breakages so far (dining room chair and outdoor bench broken, main TV scratched and missing screws for stand, broken ornamental bowl) and we haven't even unpacked everything yet. So we are disappointed with that. Otherwise service was very good but I suspect that somewhere in the process someone was less than careful with the handling.
team did a pretty good job.
I know this was a busy time of year for my moving, but I would have liked more communication about the time the truck was picking up from my storage unit.i only got 30 minutes notice about pick up and it took me much longer to get there. Also I had no phone call about the delivery the truck just turned up with 1man and he had to phone to get someone to help him which took a long time to get there. I was helping unload the smaller boxes with Nesi who by the way is a pleasant, courteous young man.
Excellent services from both the Australian and NZ branches
The lads did a very good job - packing was done well and moving done as quickly as possible.
One lamp base got broken - it was inside a box but would have benefited from a little more packing.
Another minor thing - someone walked some clay from the path into the house so there were about 50 marks on the carpet and wood floors. Fortunately the marks cleaned off easily with a cloth as the carpet is only 2 weeks old.
Not a problem and these things happen when moving a whole house of stuff.
Overall I'm very happy with your service and would use you again.
All on time, friendly and professional. No issues.
Thank you for a great move although a few scratches on some items.