Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersIt wasn't all smooth sailing, but Conroy was very understanding and willing to make sure our needs were met with everything getting sorted
Used Conroys after our initial choice fell through 3 weeks from moving. Quote was done 23 December and had contact right up to end of business christmas eve. 5 Star Service from pickup guys (Darryn, Keanu and Sam). Helped with a couple of things that were way beyond their remit!! Thanks guys. Good sorts and very friendly. Drop off was good. One of the delivery guys did ignore my big red "FRAGILE" signs on boxes and stacked boxes marked "HEAVY" on top of them. That said, only one item was broken among the 60-70 boxes and it was probably the fault of my packing as much as anything. Couple of scratches on furniture at drop off, due to trolley not having any 'padding' to it.
Scheduling was excellent, they even droped off 3 days early (at short notice) when we got an early settlement. Since we were moving to the West Coast, off the beaten track, I was very impressed. Would definitely use again. Thanks to all concerned
I had trouble with where to ring for details of the removal of the goods. Fixed in the end and the goods arrived safely at destination.
Initially it was difficult to get hold of anyone to book a quote. However, once this was sorted, things went smoothly.
50/50 feedback. Pick and delivery were amazing. The commutation in between was a bit off. Understandable COVID delayed a lot but there was not a lot of detailed information in between unless we contacted.
Some boxes were not labelled in detail so not sure wherewhat room they came from. ie Cabinet contents) apartment or garage)
Quote had TV boxes for the TV's but they were just wrapped in bubble wrap. One TV had a damaged base at destination. TV will be wall mounted at new destination.
Overall the company was very fexible and efficient. Great move.
Great service overall - the pack was a bit lengthy and the guys could have used a couple of extra hands earlier but they were brilliajnt as were the unpack team,
The moving team were great. Some stressful moments around delivery of our furniture but all worked well in the end
The guys were very careful moving the furniture through doors and good communication on site. A little more communication on arrival times would be great
Thhe pickup innSydney was several hours late wich made it a bit difficult as i was then caiught on a work phone call while they were packing.