Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersMuch to recommend using Conroys - excellent packers in the home, our driver very helpful and considerate, all timings perfect and the loading and unloading crew all very helpful and easy to have in your house. Would have liked the furniture packed into truck a little differently as we have a lot of white furniture and there were many rub marks where blanket protection was either not there or not enough. Some marks have not been able to be repaired. We were a large volume shift and all things considered we were satisfied customers. Packing of the truck was our only area of concern because of the above issues,
Great service - a hassle free way to move a few items of furniture from Wellington to Napier.
Slow response to internet request for quote
Excellent communication at all times. Well packed and delivered. One item missed delivery but quickly found and personally delivered.
Pack up and delivery was excellent, as was customers service, particularly as we had to rearrange delivery at the last minute due to unforseen circumstances.
The fee for delivery (out of storage and delivery to new address came as a surprise to me as it was not explicit in the quote.
Arranging the delivery was relatively easy and the delivery driver was amazing (in terms of his backing skills and helping out getting the boxes off the truck and up the path). One box is missing and it took some pushing and our escalation to Conroy management before they would confirm the problem had been at their end. A big thanks to Warwick Woodley for investigating, locating the box and getting it back to us.
Conroy removals was recommended to us and I would recommend them to others because they are competitively priced and do their best to meet their customers needs.
Good experience and I recommend them.
The final form you sign needs to be updated. Wasn't too happy about signing a form to say everything has been unpacked, checked and rubbish removed. No one is going to unpack everything while the delivery guys are waiting, so we shouldn't have to sign off saying we have.
Other than that the whole process and service was very good! Was very delayed but we will blame covid for that :)
I thought the packers were awesome and very careful. Only issue however I had was I didn't get a date when my furniture was going to be moved into my place. Just said something past a certain date, and the communication was poor as I could not organise ahead of time of how long I had to sort accomodation before I got my bed/furniture
other than that, things were packed very carefully and all furniture got to my house safely
Delivery was prompt and staff were helpful. Great communication and customer service. Able to deliver to a new address as requested. Many thanks
I had booked for afternoon and day before when they rang to confirm they said they were coming first thing. Happy to change though so all was well. Did an excellent job.
Overalls very good service, particularly the uplift and moving crew were awesome, big thumbs up for Alastair the head mover, very professional.
Only issue was the m2 of the house quoted was underestimated and a few of our belongings are having to be delivered the following week.