Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersNo problems whatsoever. Wrappers did and excellent job. Nothing broken or damaged. Very satisfied with the overall service.
Our moving team Dave and Ben were great-easy to work with, obliging, polite and organised. Careful and efficient. Not a single breakage due mainly I am sure to Ben's amazing packing. Head Office services could be improved by having phone calls answered more quickly and emails responded to more quickly as well. When we tried to book someone in to do an actual quote, the relevant person was not advised and it was only a week before our move that we managed to sort something out with him-he never got to actually inspect the property to quote for the job so we will never know if we got charged appropriately. Also surprised that no one contacted us the day before the move to advise what time truck would be coming? And when we rang in it was like it would not have happened at all if we had not called?
Overall a little underwhelmed by a few things. In the end Jeff didn't uplift some pots and hose from the front door step so they got left behind. Also one piece of Lladro was broken as I noticed a very fragile box has been put under other heavy boxes. the guys who delivered the furniture on the Saturday were excellent and did a great job, a credit to your company. I was underwhelmed with the fact that when I had a number of phone conversations with Laura we had the delivery being done the same day but at the last minute a couple of days before I was informed this was not to be.... bit annoyed to be honest as it was my 85yr old mother who was moving, and this caused a little upset for her.. overall the guys at the coal face are great, but a little more service from the company in terms of meeting the needs of the client as agreed at the quote and initial acceptance stage, rather than changing ..... we were overall pleased with how it all went in the end.... just few minor things.
Staff very friendly , helpful and unobtrusive
The crew were great, it was a very long day for all and they just got stuck in and did the job. Thanks guys.
We do reccomend a little training on handling larger expensive furniture as a few near misses .
The guys who delivered our shipping were fantastic. Office support not quite up to that standard, hence a 4*
The supervisor/driver Mike was excellent.
Nothing was too much trouble and he was really professional.
Very little damage and no breakage.
Very happy thanks.
Was a little disappointed that only two men turned up to upload in Wellington, was expecting three from past experience. But all worked good and strong both in Wellington and Napier.
Overall pleased with our move, with minimal breakage. However, the packing was left toa single person who was unable to complete the task in the, day so the container loaders required to complete, the packing.