Customer Reviews

Communication between NZ and Aus was extremely poor.  I got asked for the same information nearly a dozen times, which caused so much frustration.  Was told my gear would be delivered in 5 weeks but it was nearly 3 months.

very Helpful staff.  Noeline went above and beyond with her work ethic  and the boys were enthusiastic in their packing and loading the container.  I hope my comments are as

positive at the delivery end.  thank you for a good job so far.

Some of the boxes were mis labeled or had old labels not crossed off. There was no check sheet (boxes on, boxes off the truck). Method to quote made good use of technology especially with COVID.

The person who dismanteled our bed was not careful and broke the dowlings but did not say anything.  The bed has three long support boards along length of bed and it needs two people but he just whacked into it without a second pair of hands and that will be how the dowling broke.  The guys were friendly and courteous at both ends and worked hard.  Sometimes I thought they could have been a little more careful - did not seem concerned when a box fell or scraped.  However nothing was brokedn inside boxes - due to my expert packing and plenty of tightness in boxes and lots of paper around everything.  The guys putting our furniture back together were not so good on the "skills".  Had to take our table to bits and do it again but to be fair the holes were a little big foir the screws so maybe that was OK.  Haven't heard back from Conroy about replacing a curtain rod that the guy bent in tow.  He told us he had done that when he packed the container.  Generally pretty good service.  Would use Conroy again..  Thanks for making the moving day as easy as possible.