Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersPossibly be slightly more careful with items when loading them, but good and quick service thanks. Excellent service on delivery in Napier - professional, careful with items, and personable communication.
Pickup was great, very professional considering the Sth Canty floods, and delivery was well-handled as well, but I was a bit unsure about delivery date. I received a call Thursday morning saying that delivery was possibly on Friday, but hadn't heard anything on Monday, so I rang in the afternoon and was told that delivery would be the following morning. I think that if the date is variable, a daily update would really help.
The team that moved us were great (the youngest seemed to do a lot less than the other two though!).
The team that moved the old owners out broke our gate through. The truck has backed into it (can see the truck wheel tracks).
The guys who removed our stuff into our new house were great. But I really do feel they need trolleys for moving the fridge and other very heavy stuff around to save their backs!
The guys who removed our stuff into our new house were great. But I really do feel they need trolleys for moving the fridge and other very heavy stuff around to save their backs!
Your service was very good from pick up to delivery. Nothing is ever perfect but it was close.
The whole experience with these amazing people, on both sides of the ditch, has been nothing short of 5 *****. They made the whole move as stress free as possible.
All the staff is friendly, while still being very professional.
Incredible customer service. They're even coming back to remove the boxes I have since unpacked.
Thanks everyone at Conroy's Brisbane & Napier.
Cheers, Robyn
I found the delivery part of the service better than the pack up. The delivery bguys were very careful and hard working. The pack up side was a bit les organised. We had a large house 423sqm & triple garage and on day one 2 guys arrived and packed but then one guy left to pack elsewhere which meant he was working late and not ready when the driver team arrived on day 3. Also, no-one took the time to prevent water/dirt coming into the house with their shoes (it was raining heavily).
The office team were very good and organised apart from the fact that I asked them all to use me as primary contact not my husband but he was always called.