Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEverything went according to plan once we were allowed to move in these Covid times. An excellent service, and very reasonable price too from Wellington to Palmerston North.
2 guys devlievered our shipment and they did their best, however we had to help unpack as they were totallly understaffed, and more people were needed to do the job professionally. On the documentation it stated ' will need 4 staff at delivery. Very heavy' - however this wasn't the case. In all moves around the world we have never been asked to move boxes and unpack as that is not what we pay for, so this would need to be addressed in the future.
All communication with the company was excellent with regard to tracking our shipping.
Breakages should have been advised at the time - packers would have known items had been damaged. Full move not completed - number of items left upstairs, bathroom and linen cupboard not packed. overall the packers were very polite and diligent.
The admin side of the transaction lacked the requested communication forewarning me the day before they were expecting to deliver furniture which was a bit disappointing, and 1 person showed up to deliver big furniture, it was raining therefore items got wet (mattresses).
It was a pleasure dealing with Brooke whose service was excellent. We really appreciated being able to find a company at short notice when our previous provider was unable to assist due to covid. Brooke made the process easy.
On the moving day however truck did not arrive until 11.10am and we had the purchasers waiting to move in. Also the guys needed to get an extra truck to complete the load, we had requested a larger vehicle to accommodate 3 bdrm house and outdoor furniture. Otherwise great service, would use Conroys again.
My sister arranged for my belongings to be picked up for me and met the removal guys at the pickup point. She said "the lads were great." Everything arrived undamaged and special care was taken with particular fragile items.
Cheapest way to move your stuff. Their service was friendly and delivery was on time.
Excellent experience all around. Thorough job, no breakages, prompt and efficient upload and unload. Even collected used boxes. Friendly team and hard workers.
My only slight negative comment was around packing. George packed on his own, but did a great job. However he finished up early and had to come back on upload day. Turned up after the movers, and had to go to another job after an hour or two, leaving a bit of stuff unpacked. Would have been good to get the whole job done, as what he did do was good.